Customer Service Representative

Customer Service Representative

06 Feb 2024
North Carolina, Charlotte, 28201 Charlotte USA

Customer Service Representative

Description Responsibilities:

Engaging with customers via telephone and email

Preference for experience in flooring, wholesale distribution, or construction sectors

Background in customer service roles, supporting sales teams and clients with order processing, inquiries, and issue resolution

Proficiency in order management tasks including order entry, issue resolution, order tracking, and returns processing

Ability to handle multiple tasks efficiently within a busy customer service environment

Strong interpersonal and communication abilities

Fundamental computer skills and exceptional data entry proficiency

Requirements

Requirements:

Prior experience in customer service supporting sales teams and clients

Competence in order processing, issue resolution, order tracking, and returns processing

Ability to multitask effectively in a high-volume customer service setting

Excellent interpersonal and communication skills

Basic computer literacy and outstanding data entry capabilities

Ability to report 100on-site Monday through Friday 7:30am to 4:30pm

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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