This position will be supporting Canteen, a sector of Client, focused on unattended retail solutions for clients and consumers across the US. The role will be responsible for providing system analysis, configuration, QA and escalated support for Enterprise level applications.
The Functional Analyst role has the following responsibilities:
· Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements
· Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
· Function as primary liaison between business and developers to ensure understanding of documented system requirements.
· Ensure standards are maintained related to documents and deliverables.
· Write and execute functional test scripts and coordinate with other analysts for system integration testing.
· Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
· Coordinate activities simultaneously for multiple projects
· Learn a very complex business and facilitate projects and decisions across many disparate user groups.
Qualifications -
Bachelor’s degree required.
4+ years of experience in functional analysis role and the following qualifications:
· On time development of user stories, application requirements, and/or process flow diagrams
· Use of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitation across teams
· The ability to work independently and in a team environment
· Creative problem solving skills to help identify, communicate and resolve systems issues to maximize the benefit of IT systems investments
· Managing conflicting priorities and gaining consensus across multiple user groups
· Committed and enthusiastic approach to supporting business customers and end users.
· Excellent written and verbal communication skills
· Excellent organizational and time management skills
· General understanding of application architecture and technology
Special Skills and/or Training Desired:
· Experience working in an Agile / Scrum environment
· Formal training or certification in Business Analysis, group facilitation, or project management
· Experience with SQL(Microsoft SQL Server) BASIC SQL MANDATORY.
· Experience with data analysis. This is a plus.
· Experience using Confluence
· Knowledge on REST API’s. 
