IT Support Analyst

IT Support Analyst

04 Apr 2022
North Carolina, Charlotte, 28201 Charlotte USA

IT Support Analyst

Vacancy expired!

IT Support Analyst in Charlotte, North Carolina

Posted 03/07/22

THE TEAM YOU WILL BE JOINING
  • A 30-year-old international organization with over $2B in annual revenue
  • An industry leader that is rapidly increasing domestic market share
  • An innovative company currently expanding brands and channels
  • A company focused on integrity and values in every aspect of their business

WHAT THEY OFFER YOU
  • Competitive compensation plan with comprehensive benefits
  • Significant professional growth opportunities
  • Upbeat contemporary work environment with excellent company culture

WHY THIS ROLE IS IMPORTANT:
  • Serves the organization's end-users by delivering business facing support, solving problems and ensuring overall productivity using various products and services
  • Ensures tickets are remedied as quickly as possible with high levels of service quality
  • Provides hands on, technical support for all end user hardware and software

THE BACKGROUND THAT FITS:
  • At least 1-3 years of IT Support experience including IT Help Desk support, Network support, Server support
  • Hands on O365 Experience, including setting up passwords, adding new users, and various license requirements
  • Experience troubleshooting and repairing, monitoring and maintenance of hardware/software
  • Must have experience using help desk ticketing systems.
  • Strong customer service/support experience
  • Attention to detail and a high level of documentation

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