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Are you experienced and passionate about technology? A system\'s professional who wants to work in a collaborative environment. As an experienced ERP Operational Support Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.
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Position Summary
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This role provides on-site and phone support to the US Field Service Organization to resolve complex technical problems and product issues within a given modality that are beyond the capabilities of the local Field Service Engineer. This position provides support related to new product introduction, first-of-kind installations, transfer of knowledge, and acts as the primary interface to our product manufacturing group, assigned service escalations, business productivity initiatives, and remote support.
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Description
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We are the industry leader in image-guided therapy, helping to improve treatment for every patient. Working together to realize this vision, we can save and improve lives and reduce the total cost of care by making therapy more efficient, more appropriate, and more personalized!
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Candidates must be able to work on W2, no C2C at this time
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This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
