Process Improvement and Automation Specialist

Process Improvement and Automation Specialist

23 Jul 2024
North Carolina, Charlotte, 28201 Charlotte USA

Process Improvement and Automation Specialist

Process Improvement and Automation SpecialistThe Bank Process Improvement and Automation Specialist is responsible for enhancing operational efficiency through the optimization of processes and the implementation of automation solutions.Key Responsibilities and Duties

Conducts thorough analysis of existing banking processes to identify areas for improvement.

Develops and implements a strategic approach to automation, identifying processes suitable for automation technologies.

Collaborates with IT teams to implement automation tools and technologies, ensuring seamless integration with existing systems.

Establishes and monitors quality standards for automated processes to ensure accuracy and compliance with regulatory requirements.

Utilizes data analysis to identify patterns, trends, and opportunities for further process enhancements.

Implements monitoring mechanisms for automated processes and generates reports to assess performance and identify potential issues.

Identifies and mitigates risks associated with process improvements and automation, ensuring compliance with banking regulations.

Regularly evaluates the effectiveness of automated processes, seeking opportunities for further refinement and optimization.

Collaborates with relevant stakeholders to manage the budget associated with process improvement initiatives, aiming for cost-effective solutions.

Educational Requirements

University (Degree) Preferred

Work Experience

5+ Years Required; 7+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level8ICConsumer and Commercial Banking platform experience preferred.Experience with automation tools preferred.Posting end date: 7/26/24#LI-Hybrid #LI-CM1Company SummaryEverBank provides nationwide banking services to consumer and commercial clients through a variety of channels, including online and mobile applications, as well as its Florida-based financial centers.VEVRAA Federal ContractorBenefits SummaryEverBank is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. EverBank strives to pay wages competitive with those prevailing in our geographic areas and industry.EverBank's Total Rewards package includes superior benefits such as, health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.EverBank prohibits pay discrimination on the basis of any protected characteristic.EverBank may require a background check as a condition of employment. Qualified applicants with arrest and/or conviction records will be considered in accordance with applicable federal, state, and local laws and regulations, including, but not limited to, any laws and regulations specifically pertaining to banks and federal contractors.EverBank seeks priority referrals of protected veterans for jobs at all locations within the state.Pay Range $116,300 to $157,300EEO StatementEverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.Pay Transparency Non-Discrimination ProvisionWe will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information. If you believe that you have experienced discrimination, contact OFCCP at 1.800.397.6251. TTY 1.877.889.5627. www.dol.gov/ofccp (https://urldefense.com/v3/http:/www.dol.gov/ofccp;L8-7AA!WETVLfn333rqXNYi0-qITSUktDEWiFnQqvstF1J-gO8B03ANdCf4ucPkrvzeJpXk8bwyTvLqjEa8-JEpoxwcjXaB$) .Machine Readable FilesThe Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit package options under are linked below:Machine Readable Files (MRFs) - Aetna

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