Develop customer-focused content, including UI copy, labels and definitions, in-flow and on-screen messages, and instructional/help (user assistance) content in compliance with standards and content strategy.
Engage across multiple teams to gather and clarify content and requirements.
Collaborate with User Experience teams to ensure consistency across deliverables to inform editorial standards and considerations.
Deliver content in required formats working with internal customers to ensure deliverables support Business and Technology requirements.
Work with project teams to establish timelines and due dates for specific deliverables and provide ongoing status.
Estimate project scope and manage partner teams' expectations around process, deliverables, and timelines.
Analyze content for consistency, accuracy, adherence to style and brand standards, and user experience implications.
Provide content recommendations visually, when necessary (such as PowerPoint slides to show suggestions)
Provide peer reviews and feedback as needed.
Required Qualifications
5+ years of UX writing experience for online and mobile products.
Demonstrated experience creating content audits, plans and lexicons. (Samples required).
Demonstrated experience creating customer-facing instructional and help copy, including relevant imagery from the product/service (screenshots or info graphics). (Samples required).
location: Charlotte, North Carolina
job type: Contract
salary: $46.00 - 53.80 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
You will be responsible for
Develop customer-focused content, including UI copy, labels and definitions, in-flow and on-screen messages, and instructional/help (user assistance) content in compliance with standards and content strategy.
Engage across multiple teams to gather and clarify content and requirements.
Collaborate with User Experience teams to ensure consistency across deliverables to inform editorial standards and considerations.
Deliver content in required formats working with internal customers to ensure deliverables support Business and Technology requirements.
Work with project teams to establish timelines and due dates for specific deliverables and provide ongoing status.
Estimate project scope and manage partner teams' expectations around process, deliverables, and timelines.
Analyze content for consistency, accuracy, adherence to style and brand standards, and user experience implications.
Provide content recommendations visually, when necessary (such as PowerPoint slides to show suggestions)
Provide peer reviews and feedback as needed.
Required Qualifications
5+ years of UX writing experience for online and mobile products.
Demonstrated experience creating content audits, plans and lexicons. (Samples required).
Demonstrated experience creating customer-facing instructional and help copy, including relevant imagery from the product/service (screenshots or info graphics). (Samples required).
qualifications:
Experience level: Experienced
Minimum 5 years of experience
Education: Bachelors
skills:
UX Content
UX Design
UX editor
User Experience
Content Strategy
Content Designer (3 years of experience is preferred)
Content Editor
UX Writer
Ux
UI
Content Strategist (3 years of experience is preferred)
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
