Administrative Support Specialist -New Student Programs & Orientation

Administrative Support Specialist -New Student Programs & Orientation

14 Jun 2024
North Carolina, Greensboro, 27401 Greensboro USA

Administrative Support Specialist -New Student Programs & Orientation

Description: The role of this position is defined and impacted by the mutual working relationship established with the administrator. (“right-hand” to the administrator) The Executive Assistant to the Director of New Student Programs and Orientation serves as the principle personal and administrative support. There are situations where incumbents functions as an assistant the majority of the time, but still have some responsibilities of an operational nature. Work ranges from standardized office support assignments to performance of administrative duties involving decision-making and judgment. Public contact is a major component of positions, both internal and external to the organization. Work requires contact with program staff, managers of other units within the organization, representatives of other state agencies/universities, clients, service recipients, elected/appointed representatives, and the public. May coordinate business functions of the unit that include personnel administration, office coordination, budget monitoring, and management.Manage and monitor a plethora of information impacting the director’s responsibilities; establish and maintain paper and electronic files and records pertinent to the overall operation of New Student Programs. Demonstrate an awareness of the programs, operational structure and director’s scope of responsibilities. Demonstrate working knowledge of policies, procedures, and processes required within the organization. Identify and resolve problems that would not require director’s direct involvement. Research and make recommendations for unusual situations. Establish, develop, and revise work standards, internal operating policies, guidelines, and procedures that directly relate to the work unit. Provide management support to ensure adherence to work rules, standards and guidelines. Knowledgeable of the link between the program and the organizational strategic plan. Collaborate with clients/external vendors to execute program activities. Make decisions within the boundaries of established program policy and procedure. Follow up with colleagues and resource providers to resolve issues.Primary Function of Organizational Unit: The primary purpose of the Enrollment Management Unit is to provide enrollment services to students. The Enrollment Management unit is comprised of the Office of Undergraduate Admissions, Student Financial Aid, Registrar’s Office, New Student Programs, and Transfer Articulation. These offices are service unit of the Division of Academic Affairs.The Office of New Student Programs is housed in Enrollment Management. The University is committed to the equality of educational opportunity and does not discriminate against applicants based on race, color, national origin, religion, gender, age or disability. Moreover, its doors are open to people of all races and it actively seeks to promote racial integration by recruiting and enrolling a larger number of white students, as well as other ethnic minorities.New Student Programs exist to provide education, leadership, and professional development in the areas of college student orientation, transition and retention. The Office of New Student Programs diligently works to connect the diverse range of undergraduates to the University so all students achieve academic excellence and find opportunities for intellectual exploration and discovery.Internal job number: 000336Requirements:High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.Preferred: Bachelor’s degree, preferably in business or a related discipline and equivalent combination of training and experience. Experience in higher education. Working knowledge of student programming and student development. Experience supervising students. Demonstrated teaching experience or experience leading workshops.Job Closing Date: 08/31/2024

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  • Summary LOCATION: This position is located in the Greensboro, NC Field Office located at 6005 Landmark Center Blvd Greensboror, NC 27407. TOUR OF DUTY: Flextime/Full-time/Alternate work schedules may be available TYPE OF POSITION: Permanent Responsibilities The position description number for this position is 2E107S. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search The Operations Supervisor provides administrative and managerial assistance in planning, organizing, and accomplishing management objectives as part of the management staff. Provides first-line supervision and technical guidance to claims specialists, customer service representatives, and other supporting staff. Ensures that subordinate employees perform their duties, including the making of final determinations and commitments in claims and post-entitlement actions, appropriately and in the quickest time possible consistent with accuracy. Becomes the person in charge when higher-level management personnel are absent. Requirements Conditions of Employment Qualifications Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include the development, examination, investigation, adjudication, or authorization of claims for retirement, survivors insurance, disability insurance, pension programs, health insurance, income maintenance, or related programs. Qualification requirements must be met by the closing date of this announcement. Applicants for promotion must have 52 weeks at GS-11. Time in grade requirement must be met by the closing date of this announcement. Education This job does not have an education qualification requirement. Additional Information Position to be filled under the provisions of the Management Officials Promotion Plan. The best-qualified list for this vacancy may be used to fill the same or similar positions in a component(s) under the same Deputy Commissioner. Additional selections may be made within 6 months of the date the best qualified list is issued. This is a non-bargaining unit position. NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration. Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran\'s documentation. However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration. LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected; they will lose entitlement to the higher locality pay. OTHER NOTES: This is not a career ladder position; GS-12 is the full performance level. This position is eligible for telework as determine by agency policy. Relocation expenses will not be paid. TEMPORARY SUPERVISORY PROBATION: First time supervisors/managers are required to serve a one-year supervisory/managerial probationary period. Time served in this temporary position may be credited toward meeting the supervisory/managerial probationary period. Selected employee is subject to the completion of a 1-year probationary period for a supervisory position unless the employee served in such a position before August 11, 1979, or has completed one.

  • Summary LOCATION: This position is located in the Greensboro, NC Field Office located at 6005 Landmark Center Blvd Greensboror, NC 27407. TOUR OF DUTY: Flextime/Full-time/Alternate work schedules may be available TYPE OF POSITION: Permanent Responsibilities The position description number for this position is 2E107S. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search The Operations Supervisor provides administrative and managerial assistance in planning, organizing, and accomplishing management objectives as part of the management staff. Provides first-line supervision and technical guidance to claims specialists, customer service representatives, and other supporting staff. Ensures that subordinate employees perform their duties, including the making of final determinations and commitments in claims and post-entitlement actions, appropriately and in the quickest time possible consistent with accuracy. Becomes the person in charge when higher-level management personnel are absent. Requirements Conditions of Employment Qualifications Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include the development, examination, investigation, adjudication, or authorization of claims for retirement, survivors insurance, disability insurance, pension programs, health insurance, income maintenance, or related programs. Qualification requirements must be met by the closing date of this announcement. Applicants for promotion must have 52 weeks at GS-11. Time in grade requirement must be met by the closing date of this announcement. Education This job does not have an education qualification requirement. Additional Information Position to be filled under the provisions of the Management Officials Promotion Plan. The best-qualified list for this vacancy may be used to fill the same or similar positions in a component(s) under the same Deputy Commissioner. Additional selections may be made within 6 months of the date the best qualified list is issued. This is a non-bargaining unit position. NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration. Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran\'s documentation. However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration. LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected; they will lose entitlement to the higher locality pay. OTHER NOTES: This is not a career ladder position; GS-12 is the full performance level. This position is eligible for telework as determine by agency policy. Relocation expenses will not be paid. TEMPORARY SUPERVISORY PROBATION: First time supervisors/managers are required to serve a one-year supervisory/managerial probationary period. Time served in this temporary position may be credited toward meeting the supervisory/managerial probationary period. Selected employee is subject to the completion of a 1-year probationary period for a supervisory position unless the employee served in such a position before August 11, 1979, or has completed one.

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