Aviation Services CoordinatorPrint (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4737863) ApplyAviation Services CoordinatorSalary$42,464.00 - $74,313.00 AnnuallyLocation Wake County, NCJob TypePermanent Full-TimeJob Number24-14240DepartmentDept of TransportationDivisionTransitOpening Date12/06/2024Closing Date12/16/2024 11:59 PM EasternJob Class TitleAdministrative Officer IPosition Number60025086Salary GradeNC11
Description
Benefits
Questions
Description of WorkThis is a repost. Previous applicants must reapply to be consideredThe N.C. Department of Transportation (NCDOT) Division of Aviation, a recognized leader in air mobility innovation, promotes the economic well-being of North Carolina by developing a safe and robust air transportation system. As the state’s aviation authority, the division manages state and federal airport infrastructure development grant projects, in collaboration with local government owners of the state’s 72 public airports, the integration of advanced air mobility and unmanned aircraft systems for business and government use, airport professional development, aviation workforce development and flight services for state agencies.The Aviation Services Coordinator serves on the division’s Flight Operations team, which provides passenger and photogrammetry services for state agency personnel. The position provides 24x7 on-call support and coordination of all passenger and photogrammetry flights for the division, manages invoices and payments, tracks, analyzes and reports on flight operations and coordinates hangar events requested by state agencies, in collaboration with staff, customers and partners.The position schedules all passenger and photogrammetry flights for the division. That includes analyzing flight requests for feasibility based on federal regulations and division operating procedures, examining weather and destination airport landing and takeoff requirements, scheduling pilots to conduct missions with set flight time limits, coordinating travel arrangements with passenger and agency customers, ensuring completion of drive-vs.-fly calculations to justify flight expenditures, consolidating flight requests to optimize flights, when possible, obtaining necessary flight authorizations, and collaborating with staff and customers to coordinate mission schedules around aircraft maintenance. The position coordinates with contract pilots and other flight departments to arrange travel for state agency personnel when requests exceed the division’s capacity to deliver. The position generates, distributes and processes all payments for air missions, in collaboration with division finance staff. This includes ensuring customers are billed accurately for the flight services division and payments are received and accounted for appropriately. This position ensures that air missions, maintenance, operations, purchasing and inventory are entered and tracked in the division’s aviation software system. The position generates reports on flight operations, as required, for internal NCDOT and external audiences. The position supports strategic and annual work planning and tracking by reporting routinely on progress toward goals and participating in division long-range and annual work planning, offering knowledge, data and trends identified while tracking and reporting on operations. The position is the point of contact for external groups seeking to use the division’s hangar for events. This includes determining facility availability, coordinating scheduling, communicating plans to division staff and coordinating set up, take down and special needs required by groups. The position assists division teams and staff with logistics and coordination of outreach events, including workforce development events hosted in the hangar and conferences and trade shows held elsewhere.Knowledge, Skills and Abilities / CompetenciesApplicants must submit an application that clearly reflects work experience that demonstrates the following:
Demonstrated ability in delivering highly responsive customer service in a dynamic office environment.
Experience in making independent decisions, interpreting administrative policies and procedures, analyzing information and data, answering questions and resolving problems.
Demonstrated ability to manage multiple tasks, both interpersonal and technical, while collaborating with others to deliver services and achieve goals.
Demonstrated ability using flight scheduling software for scheduling, tracking and reporting on flight operations
Experience using the Microsoft Office suite of software products to produce documents, presentations, spreadsheets and reports and conduct virtual meetings.
Experience calculating expenses, creating and distributing invoices, and accurately maintaining and reporting on financial data.
FAA Dispatcher License or Private Pilot License - preferredMinimum Education and Experience RequirementsSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.Bachelor’s degree from an appropriately accredited institution and one year of experience in HR, budgeting, research or administrative management; or an equivalent combination of education and experience.Supplemental and Contact InformationVal Smith, 919-814-0566It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.01 I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills, and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes
No
02
Which of the following best describes the level of ability you have demonstrated delivering highly responsive customer service in a dynamic office environment?
None
Basic
Intermediate
Thorough
03
Explain how you have demonstrated you have the ability to deliver highly responsive customer service in a dynamic office environment.
04
Which of the following best describes your level of experience making independent decisions, interpreting administrative policies and procedures, analyzing information and data, answering questions and resolving problems?
None
Less than 1 Year
1-2 Years
2-3 Years
3 or More Years
05
Explain how you have experience in making independent decisions, interpreting administrative policies and procedures, analyzing information and data, answering questions and resolving problems.
06
Which of the following best describes the level of ability you have demonstrated managing multiple tasks, both interpersonal and technical, while collaborating with others to deliver services and achieve goals?
None
Basic
Intermediate
Thorough
07
Explain how you have demonstrated you have the ability to manage multiple tasks, both interpersonal and technical, while collaborating with others to deliver services and achieve goals.
08
Which of the following best describes the level of ability you have demonstrated using flight scheduling software for scheduling, tracking and reporting on flight operations?
None
Basic
Intermediate
Thorough
09
Explain how you have demonstrated you have the ability to use flight scheduling software for scheduling, tracking and reporting on flight operations.
10
Which of the following best describes your level of experience using the Microsoft Office suite of software products to produce documents, presentations, spreadsheets and reports and conduct virtual meetings?
None
Less than 1 Year
1-2 Years
2-3 Years
3 or More Years
11
Explain how you have experience using the Microsoft Office suite of software products to produce documents, presentations, spreadsheets and reports and conduct virtual meetings.
12
Which of the following best describes your level of experience calculating expenses, creating and distributing invoices, and accurately maintaining and reporting on financial data?
None
Less than 1 Year
1-2 Years
2-3 Years
3 or More Years
13
Explain how you have experience calculating expenses, creating and distributing invoices, and accurately maintaining and reporting on financial data.
14
Do you possess certification as a FAA Dispatcher or Private Pilot?
Yes
No
Required Question
AgencyState of North CarolinaAddress333 Fayetteville StRaleigh, North Carolina, 27603Websitehttp://www.oshr.nc.gov/jobs/index.htmlApplyPlease verify your email addressVerify Email
