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Welcome to Clutch!
We're looking for passionate, driven leaders to join CLUTCH Coffee Bar as we position the company for rapid growth. If you enjoy the challenge of working with and developing new leaders, a fun, fast-paced work environment that impacts individuals and communities on a daily basis and are eager to challenge yourself to continually grow and improve, CLUTCH is the place to be!
CLUTCH is looking for an Experienced Manager with a track record efficiently managing one or more stores, while also successfully leading teams to accomplish organizational missions with excellence. The right candidate will be self-motivated and eager to take on challenges as Clutch begins into this new geographical area! They will thrive in high-pressure, quick moving organizations and be able to do with poise and humility.
The Store Manager Role will assume the day to day operations our new location in Winston-Salem, and be an integral part of the overall growth of Clutch as a company. The Stand Manger will take ownership of their store, being solely responsible for the day to day operations, including but not limited to hiring, training, coaching/mentoring, leadership development, inventory management, communication, community relations, and most importantly, maintaining the CLUTCH culture at all times in all locations. The Stand Manger will balance these high-level responsibilities while, working alongside the team and ensuring that they have their finger on the pulse every step of the way.
The Store Manager will be in constant communication with their Regional Operator (RO), working to ensure their store is on track, strategizing for growth and implementing company strategies. Based on company directives, they will develop strategic and operational plans for their store, execute those plans, and measure results accordingly. They’ll inspire leaders to create and develop strong teams that fully engage their communities and customers.
Duties & Responsibilities
Inquire for Store Manager Job Description
Required Skills & Experience
Previous Management experience and strong communication skills
Strong interpersonal abilities with a penchant to inspire
Proven leadership skills in a fast-paced environment that requires multi-tasking
Self-leader committed to personal growth
Desire to grow business and personal skills while embodying the Clutch culture
Responsible, accountable, and organized at all times.
Solution-oriented approach to all tasks and challenges
Ability to elevate and grow leaders through personal relationship building
Monitor, track and oversee daily deposits
Complete proficiency of every position and product offering
Ability to maintain professionalism in a high-stress environment, both with team members & customers alike
Coachable, adaptable and possess a strong work ethic
Required weekly communication with leadership team
Positive attitude and maximum effort at all times
Fanatical about customer service
Qualifications:
Minimum 1 year Management experience, overseeing one or more stores, branches or departments.
3+ years of experience in a customer-service focused role
Proven track record of strong leadership and communication skills
Strong organizational, interpersonal and problem-solving skills
Must possess a servant leadership mentality at all times
Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 8 hours and lifting up to 50 pounds
Minimum High School or GED. College graduate a plus.
Compensation
Job Type: Full-time
Wage: $14/hr+ DOE, plus monthly bonus pay opportunities
Benefits: Medical, Dental & Vision