Job DescriptionOracle believes in empowering people to do more, through world class analytics products. We are the Service Excellence team within Oracle Analytics, responsible for innovating, building and supporting the service technologies and capabilities that support our customers in the use of our products.Our vision is to enable our products to be world class services through the principles of customer experience first, customer enablement, support, scalability, availability, reliability, and security. We invest in our services to enable our customers to be successful with our products.We are seeking an experienced Program Manager who has a proven track record in excellence and can partner effectively to drive impact. You will be responsible for the execution of content delivery and software enablement, ensuring a seamless coordination of events, visibility of resources, and increased engagement across key stakeholders. You will work with internal/external teams to coordinate delivery schedules, enablement execution, content delivery, and communication channels. It is the expectation that the Program Manager provide essential support for all webinars, scheduling, and communication.The successful candidate will have strong written and oral communication skills as well as cross-team collaboration and project management skills. This candidate will bring a warm solutions-focused approach to customer-service and will thrive in a highly innovative, fast paced, and evolving environment.Career Level - IC3Responsibilities
Produce and distribute internal and external enablement newsletters.
Schedule webinars and live workshops.
Coordinate webinar topics and presenters.
Coordinate with all appropriate teams on promotion of webinars.
Moderate and record all webinars.
Manage webinar data.
Coordinate with SME and Data Driven Teams to archive data into a data warehouse and available in CP360.
Work with OSPA, Alliances & Channels, and Regional Sales to promote workshops.
Manage workshop logistics.
Coordinate with APM on customer training information and webinars.
Coordinate with Partner Community team on partner communication and resources.
Coordinate with Support team on video submissions.
Coordinate with CEAL on FDI Implementation guidance sessions for customers and partners.
Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range: from $74,100 to $158,200 per annum. May be eligible for bonus and equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.About UsAs a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer
