Vacancy expired!
JOB SUMMARY
A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas
in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and
replacing bed linens and replenishing guest room supplies while following company standards and safety/security
procedures.
QUALIFICATION STANDARDS
Education & Experience:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
This position requires strong attention to detail, ability to communicate effectively with guests and team
members verbally or in written form
Physical requirements:
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or
constantly to lift, carry, push, pull or otherwise move objects.
Ability to bend, lift, and be standing or walking during entire shift
Mental requirements:
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high pressure situations.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers
and guests.
DUTIES & FUNCTIONS
Essential:
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling,
which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and
name tag when working (per brand standards).
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel
operations.
Thoroughly clean and restock the required number of guest rooms per shift.
Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for
housekeeping cart set-up.
Remove all trash and dirty linen from guest rooms.
Keep all hallways, public areas and closets clean, neat and vacuumed.
Prepare housekeeping cleaning cart for next day's use.
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Clean room with the door closed always unless requested to do otherwise by the guest.
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Handle items for “Lost and Found” according to the standards.
