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Description We are offering a short term contract opportunity for a Hardware Support role based in Akron, Ohio. This role is primarily focused on providing technical support for hardware-related issues on-site. The chosen candidate will operate in an industry that requires expertise in Computer Hardware, Firmware, Mac Computers, and Apple Devices. Responsibilities: Troubleshooting and resolving hardware-related issues, including working with firmware and Mac systems. Pairing devices such as Ray band glasses with iPads, ensuring seamless connectivity and user experience. Performing regular firmware upgrades to enhance hardware performance and functionality. Installing and managing cable connections for hardware devices to ensure optimal operation. Maintaining a detailed record of all hardware issues and resolutions, contributing to the knowledge base. Ensuring all customer inquiries are addressed promptly and effectively. Monitoring the performance of Mac OS and implementing necessary updates or fixes. Leveraging expertise in Active Directory for managing and providing access to network resources. Maintaining a high level of detail orientation to ensure the accuracy and quality of hardware support provided. Keeping up with the latest trends and developments in Computer Hardware to provide up-to-date support to customers. Requirements Possessing knowledge and understanding of Computer Hardware Experience with Active Directory Proficiency in handling Apple Devices Capability to perform Cable Installation tasks Familiarity with Firmware Experience in Firmware upgrades Knowledge and experience with Mac Computers Proficiency in using Mac OS Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
