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FirstEnergy at a GlanceWe are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.About the OpportunityThis is an open position with Ohio Edison Co., a subsidiary of FirstEnergy Corp.Location: Akron, OhioRESPONSIBILITIES:
Walks to meter location; checks meter number to number on hand-held unit display.
Reads dials of electric watt-hour meters, demand indicators, and other meters.
Examines meters for: broken seals, broken glass, and loose meter parts, unsafe conditions such as bare cable, unauthorized use, stopped meters and any other abnormal conditions.
Answers customer's meter reading inquiries by application of Company policies and procedures.
Reports defective Company equipment, dogs, hazardous conditions, or incidents which may impair service or create safety concerns.
Attends safety meetings and instructional sessions as required so that work is successfully performed without accidents or injuries.
Familiarizes himself/herself with the First Energy Accident Prevention Handbook and follows all policies and guidelines set forth.
Drives personal vehicle when required.
Works effectively and cooperates with other individuals, departments, and organizations.
Completes assigned meter reading routes within the allotted time period, and within departmental accuracy standards.
Performs other work as assigned.
Wears Company approved uniform.
QUALIFICATIONS:
Must have a high school diploma or equivalent.
Must have the skill to read and comprehend policies, procedures, visual displays on terminals and other information.
Must have a valid State of Ohio driver's license.
As a condition of employment, Meter Readers are required to provide a personal motor vehicle to perform their daily job duties.
Physical condition sufficient to:
a) Walk at a reasonable pace for extended periods of time and distance in all weather conditions over a variety of terrain.b) Climb stairs, hills, stepladders, and over obstructions.c) Stoop, stretch, kneel, sit, and learn to read meters in cramped and unusual locations and to enter and exit a vehicle repeatedly.
Ability to complete reports accurately and on schedule.
Must have communication and human relation skills to handle customer inquiries in accordance with the Company's Service Standards.
Must be available to work scheduled hours, which may be nonstandard business hours, and available for emergency call-in as needed, as determined by supervision.
Willingness and ability to acquire additional skills and knowledge to meet performance requirements as required.
Previous outdoor work experience preferred.
Benefits, Compensation & Workforce DiversityAt FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.SafetySafety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.Position ClassificationBargainingFirstEnergy Human Resources Team