Title : Health CoachLocation : OH-MASON, 4361 IRWIN SIMPSON RDRemote: candidates do not have to be located in Ohio. However, Preferred licensure in OhioCandidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.Shift: 9:00am - 6:00pm EST, Monday - Friday (8 hour shift)Build the Possibilities. Make an Extraordinary Impact.The Health Coach is responsible for providing health coaching to members, across all brands, with chronic diseases.How you will make an impact:Primary duties may include, but are not limited to:
Makes outbound telephone calls to members for follow-up post hospital discharge to conduct behavioral assessments to identify individual member knowledge, skills, and behavioral needs.
Coordinates specific health coaching to address objectives and goals as identified during assessment.
Implements coaching plan by using behavior change principles to identify member barriers and develop ways to overcome those barriers.
Coordinates with the nurse case manager to provide feedback on member goal attainment and clinical issues.
Monitors and evaluates the interventions and modifies.
Minimum Requirements:
Requires BA/BS in appropriate field of specialization (examples such as Health Education, Exercise Physiology, Respiratory Therapy or Dietician) and minimum of 3 years of related experience in health education, exercise instruction, or patient education; or any combination of education and experience, which would provide an equivalent background.
Certification, advanced certification, and/or license appropriate to field of specialty as required.
For associates working within Puerto Rico who are member or patient facing either in a clinical setting or in the Best Transportation unit, a current PR health certificate and a current PR Law 300 certificate are required for this position.
Preferred Skills, Capabilities and Experiences:
BA/BS in appropriate field of specialization such as Social Work, Nursing and Counseling preferred
Experience in health coaching/case management and telephonic services with members with a broad range of chronic disease management preferred
Clinical licensure for the state of Ohio – LSW, LISW, LPN, RN, LPC, etc. preferred
Strong oral, written, and interpersonal communication skills, problem-solving skills, and computer skills preferred
Knowledge of behavioral and/or clinical assessment techniques preferred
Health and/or patient education preferred
Behavior change techniques preferred
Understanding of disease management principles preferred
Ohio License preferred
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.Who We AreElevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.How We WorkAt Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
