Description We are looking for a courteous and professional Medical Receptionist to strengthen our administrative team. The ideal candidate will serve as the first point of contact for our patients and will be responsible for maintaining an organized front desk. Responsibilities will include scheduling appointments, maintaining medical records, answering calls, and providing excellent customer service to patients. Prior experience in a healthcare environment is highly desired.Responsibilities:
Greet and attend to patients in person and over the phone.
Professionally and efficiently manage a high-volume of calls.
Schedule patient appointments and manage appointment calendars.
Verify and update patient information during every visit.
Document all patient interactions and other relevant information.
Coordinate with medical staff to ensure smooth patient flow and shorter waiting periods.
Facilitate the collection of copays, deductibles, and past-due balances.
Navigate electronic health records and practice management systems.
Adhere to the confidentiality and safety regulations stipulated in the Health Insurance Portability and Accountability Act (HIPAA).
Requirements
High School diploma or equivalent; additional certification is a plus.
Previous working experience as a medical receptionist is highly preferred.
Knowledge of medical terminologies, codes, medical office billing procedures, and collection processes.
Familiarity with electronic medical records and medical office management software.
Excellent communication, organizational, and multi-tasking skills.
Strong customer service orientation with a pleasant and friendly personality.
Attention to detail with a high level of accuracy.
Proficiency with MS Office Suite.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
