Job Summary
The Assistant Property Manager plays a crucial role in supporting the overall management of residential or commercial properties. This position requires a proactive individual who is knowledgeable about Fair Housing regulations and has strong administrative skills. The Assistant Property Manager will assist in maintaining high occupancy rates, ensuring tenant satisfaction, and managing property operations efficiently.
Duties
- Assist the Property Manager in daily operations and administrative tasks.
- Ensure compliance with Fair Housing regulations and other legal requirements.
- Maintain accurate records of tenant interactions and property management activities using software such as OneSite.
- Provide exceptional customer service by addressing tenant inquiries and concerns promptly.
- Manage facilities-related issues, coordinating maintenance requests and ensuring timely resolution.
- Support the leasing process by conducting property showings, processing applications, and preparing lease agreements.
- Negotiate contracts with vendors and service providers to ensure quality services at competitive rates.
- Collaborate with the Property Manager on budgeting and financial reporting tasks.
- Implement effective customer relationship management strategies to enhance tenant retention.
- Inspect property conditions and coordinate maintenance activities.
- Manage budgets, accounts, rent collections and tenant notices.
- Report any problems or issues to the property manager.
Qualifications
- Proven work experience as an Assistant Property Manager or similar role.
- Working knowledge of industry standards and regulations.
- Excellent communication skills, both verbal and written.
- Excellent interpersonal and conflict resolution skills.
- Strong administrative skills with attention to detail and organizational abilities.
- Excellent phone etiquette and communication skills for effective interaction with tenants and vendors.
- Experience in facilities management or legal administrative tasks is a plus.
- Proficient in property management software, particularly OneSite or similar platforms.
- Ability to negotiate contracts effectively while maintaining positive relationships with service providers.
- A proactive approach to problem-solving with strong multitasking capabilities.
- Previous experience in property management or a related field is advantageous but not required.
- This position offers an excellent opportunity for growth within the property management industry while contributing to the success of our team.
Must Have:
Reliable vehicle and car insurance
Own Tools
Valid driver's license required; must have good and clean driving record
Ability to work in a fast-paced environment with minimal supervision
Self-starter with an excellent work ethic
Candidates must be local to Cuyahoga County, OH and have a flexible schedule with regular availability.
We are looking for our new Property Mgt Assistant to join the team part time, approximately 20-25 hours per week. We are a property management company, serving owners and tenants in Northeast Ohio. If you are a dependable self-starter with a clean driving record and attention to detail this may be a good role for you.
