Job DescriptionWe are seeking a dedicated and personable Customer Service Assistant to provide top-notch support to our clients and internal teams. In this role, you will handle customer inquiries, resolve issues, and ensure a seamless client experience, contributing directly to our company's success.ResponsibilitiesRespond promptly and professionally to customer inquiries via phone, email, and in person.Resolve customer concerns and escalate complex issues to the appropriate department when necessary.Maintain accurate records of customer interactions in the company database.Collaborate with internal teams to address customer needs and improve service processes.Assist with administrative tasks and support the customer service team in daily operations.
