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Req ID: RQ153681Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top SecretJob Family: Information Systems ManagementSkills:Management Support,People Management,Support ServicesCertifications:CompTIA - Security+ - CompTIAExperience:10 + years of related experienceUS Citizenship Required:YesJob Description:GDIT has great opportunities for Customer IT and Integration Support Leads in Continental United States (CONUS) locations supporting a major Department of Defense (DoD) customer with global operations. Ideal candidates have technical/engineering management backgrounds and experience providing technical/installation support services across CONUS locations in Seaside, CA and Alexandria, VA. You will be working in a rewarding, mission focused environment, leading a team providing IT and Integration support across CONUS facilities. You will lead/manage new and existing site support, including site surveys, equipment logistics, information assurance, installation support, confirming sites are operational and conducting training for site personnel. Other support activities include customer, database management, testing, and systems management support. This position requires some travel.You will join a group within the Defense Division, which is responsible for providing IT services and delivering enterprise IT and infrastructure solutions across the DoD. You will have the opportunity to not only contribute technical and leadership expertise on this program, but to lead teams to meet customer requirements in a fast-paced environment. You will apply industry best practices and make recommendations on automation tools and capabilities to create efficiencies and reduce overall labor costs. Strong communication, leadership skills, and knowledge of installation IT functions and responsibilities are required along with the ability to interface with other teams in program execution. Leading the program Installation team, you will specifically
Oversee all operations and lead a multi-functional team to provide on-site and remote support services to customers across one of the CONUS locations – VA or CA. In this role, you will manage contract budget, team performance, and engage in regular customer communications, including briefings to customer program leadership.
Lead and manage customer site support including new site studies and system stand-ups; database management; network design, installation, maintenance, and troubleshooting; new equipment and software installs; helpdesk operations; Information Assurance; and customer and end-user training
Provide database management, operations, and storage support, including analysis, design, and implementation to establish secure and uninterrupted data access
Monitor and manage progress of all problem tickets from initiation to resolution
Lead and manage testing initiatives for new/modified customer applications, with objective of limiting/avoiding risks to on-going operations
REQUIRED:
Clearance: Minimum of a Secret Clearance
Master's Degree (or equivalent) and 5 years related experience; or bachelor’s degree (or equivalent) and 10 years related experience; or 15 years related experience
5+ years of experience managing teams that may be geographically separated.
CompTIA Security+ (IAT Level II)
DESIRED:
PMP (or equivalent)
ITIL 4 Foundation
Current Top Secret clearance [SSBI/T5]
Location: Columbus, OH (Hybrid)
US Citizenship Required
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
