About USSUnited Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.Primary PurposeThe Field Ops Supervisor is knowledgeable of yard and transportation operations and enjoys leading a team. This position is responsible for supervising operation functions and drivers.Essential Functions
Manage and coordinate all activities for the yard. Supervises all Technicians
Work with the Operations Coordinator & Routers to coordinate routes, pick-ups, and deliveries to ensure the best routing efficiencies
Analyze and report on operational activities, i.e., routing efficiency, weekly pick-ups versus deliveries, labor & overtime, fuel, quality of customer care, etc
Work directly with other departments to ensure excellent communication within the division. Work with various departments to resolve customer service & other issues
Work with Operations Supervisors at other yards to coordinate asset transfers, when necessary
Maintain proper staffing levels to meet and exceed customer and branch needs
Assist Operations Manager with coordinating logistics (delivery & pick-up, service of assets) for special events and works special events
Review all paperwork from drivers including manifests, P&D tickets, route sheets, DVIRs, etc. for completion and accuracy
Review and approve Time Saver punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
Responsible for fleet DOT administration including, log books & record maintenance (DQFs), etc
Responsible for the administration of the Company's safety program for the driver function. Works with Safety & HR to coordinate safety training, where necessary
Responsible for employee development & conducting periodic performance reviews
Operate a variety of company vehicles
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIESThis position has supervisory responsibilities.Qualifications
Minimum 2 Year/Associates Degree or equivalent combination of education and experience
Minimum or 2 years experience in a related field and/or training
Minimum of 2 years proven leadership experience leading a diverse team to accomplish results
Customer Service
Team Building
Organization
Communications
Decision Making and Problem Solving
Valid Driver License
Physical Requirements
Sit while driving and stand while servicing products
Use hands and fingers to handle, control or feel objects tools or controls
Repeat the same movements
Details of objects that are less than a few feet away and also at greater distance
Speak clearly so customers can understand
Understand the speech of another person
Hear sounds and recognize the difference between them
Be able to walk up to 30 minutes at a time without exertion
Enter and exit equipment by stepping and kneeling
Lift up to 40lbs from your waits to your shoulders
Lift 30lbs from the floor to your head
Crouch and squat
Push 100lbs and pull 100lbs horizontally
Sit while answering phones or reply to emails
Repeat the same movements when entering data at the computer
See details of objects that are less than a few feet away
Focus on one source of sound and ignore others
See differences between colors, shades and brightness
Benefits SummaryAll full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
Holiday & Paid Time Off (pro-rated for Part-Time employees)
Medical/Pharmacy
Dental
Vision
Employer-Paid Short-Term Disability
Employer-Paid Long-Term Disability
Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Voluntary Employee Life & Accidental Death and Dismemberment
Voluntary Spousal Life
Voluntary Dependent Life
Hospital Indemnity, Accident and Critical Illness
Commuter/Transit Account
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account
401(k) with employer match
Employer-Paid Employee Assistance Program (EAP)
Employee Discounts
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.Salary Range$45,000.00 – $85,000.00 / yearPay Transparency StatementAt United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.EEO StatementUnited Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
