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Facility:Community Based General Pediatrics ShelbyDepartment:Community Based Primary CareSchedule:Part timeHours:28Job Details:Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.
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Facility:Dayton Children\'s - South CampusDepartment:Community Based Primary CareSchedule:Full timeHours:40Job Details:The Ambulatory Nurse is a nursing staff position, which reports to the Administrative Manager. Performs treatments, administers medications, assists procedures performed without anesthesia while utilizing aspectic technique, assists with employee education and orientation and provides patient/family education with the goal of improving health outcomes. Involves family/significant others in planning health care and health decisions. Delegates and evaluates health care to assistive personnel following the hospital plan for nursing. Recognizes and advocates for each patient being individual with health care needs. Provides considerate, respectful care affirming the patient’s right to make decisions regarding his/her medical care.
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Facility:Dayton Children\'s - South CampusDepartment:Community Based Primary CareSchedule:Full timeHours:32Job Details:This position performs in both the clinical and clerical functions of the clinic. The Medical Assistant position performs routine clinical skills for patient care, which includes taking vital signs, weight, height, and assisting with procedures, as needed. The Medical Assistant is responsible for documenting in EPIC, ensuring that all needed documentation is complete in time for the provider to dictate a note and close an encounter in an expedient manner. The Medical Assistant is responsible for patient flow, chaperoning, stocking of rooms, ordering of tests and supplies. This position is also responsible for appropriate service delegated by the RN, nurse practitioner, or physician. Interacts with other department personnel to maintain timely patient flow to provide appropriate care and quality customer service.
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Facility:Dayton Children\'s - South CampusDepartment:Community Based Primary CareSchedule:Full timeHours:40Job Details:This position performs in both the clinical and clerical functions of the clinic. The Medical Assistant position performs routine clinical skills for patient care, which includes taking vital signs, weight, height, and assisting with procedures, as needed. The Medical Assistant is responsible for documenting in EPIC, ensuring that all needed documentation is complete in time for the provider to dictate a note and close an encounter in an expedient manner. The Medical Assistant is responsible for patient flow, chaperoning, stocking of rooms, ordering of tests and supplies. This position is also responsible for appropriate service delegated by the RN, nurse practitioner, or physician. Interacts with other department personnel to maintain timely patient flow to provide appropriate care and quality customer service.
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Facility:Dayton Children\'s - South CampusDepartment:Community Based Primary CareSchedule:Full timeHours:40Job Details:The supervisor, supported by and in collaboration with the Operations Manager and Chief, Medical Director has authority, responsibility and accountability for the daily planning, organizing and directing all aspects of patient care for inpatients and outpatients, and assigned staff at all locations. They will be responsible for producing a highly integrated, efficient team effort by demonstration of leadership qualities and technical expertise. Establishes positive working relationships with staff and all customers serviced within and outside the hospital, to achieve high quality care for patients. Including and not limited to overseeing and regularly monitoring assigned staff to meet patient care volume/skill set needs as well as coordinating staff vacation coverage, sick call coverage, and staffing adjustments. They will have input into operating and capital budgets and be responsible to stay within the budget parameters of salaries and expenses, through efficiently managing the daily activities. Assist in interviewing and selecting candidates for open positions, provide orientation and ongoing training of all staff with timely feedback on performances and performance appraisals. Administratively processes personnel issues and communicates in a timely manner to and involves manager when appropriate. Assists staff to proactively identify and service recover patient/family needs and/or concerns in a timely manner. Maintain all skills within the scope of their practice to cover any needs. The supervisor is expected to be available for 24/7 administrative coverage to assist with any trouble shooting and or emergencies that may arise. They will also be responsible for other duties assigned by management.
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Facility:Dayton Children\'s - South CampusDepartment:Patient Access - Emergency DepartmentSchedule:Part timeHours:20Job Details:Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.
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Facility:Dayton Children\'s - Main CampusDepartment:Patient Access - Emergency DepartmentSchedule:Full timeHours:36Job Details:Work with manager to provide day-to-day support to team by facilitating problem solving through collaboration with internal and external customers. Serve as a mentor to all point of service operations employees. Coach and develop team members using patient access standards, rules and training methods. Assist supervisor and manager in developing methods that aid process improvement and efficiencies resulting in accurate pre-registration, registration and denial prevention. Assist supervisor and manager in optimizing processes for registration, pre-registration, pre-service estimate and point of service collections, and optimal patient experiences. Participate in developing departmental quality improvement initiatives. Effectively communicate with all departments and clinics (internal/external) to Dayton Children’s. Engage both internal and external customers with DCH approved de-escalation techniques in the absence of manager or supervisor. Work in accordance with the hospitals mission and vision statement, values, guiding behaviors and strategic goals.
