When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.Are you ready to help us make the future?Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will build internal relationships to expedite complicated cases. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop Technical Support processes. You will ensure proper documenting and recording of all activity and communication. You will address systemic coordination issues.
Be part of a team that is solving complex technical problems for the customer
Learn to apply highest standards of customer support
Build business acumen while learning to address customer's technical needs
#LI#Electrical#EngineerYOU MUST HAVE
Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics
Experience with PLCs
Advanced level troubleshooting skills
Ability and willingness to travel up to 20% of the time
Ability to be flexible and work any shift
WE VALUE
Bachelor’s degree in electrical or computer engineering (or related 2-year degree and 7 years of experience)
Customer facing experience
Experience in the industry is preferred
Knowledge of software configuration management and change management practices
Ability to focus on relevant information and identify and execute on key details
Capability to apply broad knowledge of one professional discipline or advanced knowledge of specific technical/operational practices
Ambitious and able to work with little supervision by consistently taking the initiative to get things done
Capability to update, modify, and perfect working methods in your role by following defined procedures.
Interest and skill to collaborate with engineering functional teams
Ability to consistently make and execute timely decisions even in the face of complexity
Ability to evaluate, recommend, and implement technical solutions based on standard or accepted technical practices
Ability to quickly analyze, incorporate, and apply new information and concepts
Experience programming and installing Allen-Bradley PLCs, Siemens PLCs, Panel View (HMI), or Lenze PLCs
Experience with AutoCAD software, Electrical Schematics & Electrical Drawings Layout.
Experience with SQL, Creating queries, and Data Analysis
Excellent interpersonal and verbal & written communication skills
Strong continuous improvement mindset, strong leadership impact
Experience with Salesforce.com and SharePoint
Good administration skills
Some experience with a variety of the business product programming language.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
