You’ll be working with internal and external clients, data providers and other 3rd parties to enhance and execute team priorities by leveraging data and analytics, predictive analytics, machine learning and advanced statistical techniques. Our goals are to enhance existing patient services business operations with data and analytics, to generate new lines of business through custom data deliverables, consulting practices and new product development. This will include hands on work to deliver business requirements and technical specifications our data science team can deliver with. This position will also have broad responsibilities that will include project coordination/management, presentations to executive staff, coordinating and leading demos and client interactions. You will play a key role on a small and nimble team – responsibilities will be broad and varied. This role will support clients and business partners via operational excellence, strategic thought, effective decision making and organized project prioritization and delivery. The role provides a clear, strategic vision and a plan for bringing actionable, innovative analytic solutions.Focus on optimizing existing and generating new value streams in partnership with Patient Services and D&A Business Leaders.Advanced Reporting ModulesPatient Hub/CRM Data EnablementPatient Personas, ClustersImproved client outcomes including but not limited to:Prior Authorization analysis and predictionAdherence analysisSmart EnrollmentsIntegration of SP Data, Hub Churn Data, Open/Closed Claims Data, EHR/EMR, Formulary, Payer/Plan, RWD/RWE and more.Willingness and ability to work independently and across a broad variety of roles within the teamAbility to quickly learn new business domainsAbility to work on multiple projects and clients simultaneouslyAbility to communicate persuasively and resolve issues effectivelyAbility to identify requirement gaps or identify potential development challengesESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:Contribute to a portfolio of clients and projects, providing strategic input and expertise in driving data services strategy and execution.Help pursue new business and maintain the health of existing accounts. Assist with regular development and review of pitches and proposals.Act as Data and Analytics Lead in Patient Services pitches, proposals, marketing.Accountable for creating scalable best practices and product offerings across Copay, Reporting, Analytic and Insights solutions for EVERSANA’s Patient Services clients on performance and value on established SLAs and KPIs. Responsible for leading a team of Analysts (both onsite and offshore) to generate these actionable artifacts & solutions. Will also be responsible for data deep-dives to RCA identify and help resolve access, affordability, and adherence challenges across patient access journey. They will support clients and business partners via operational excellence, strategic thought, effective decision making and organized project prioritization and delivery. They will provide a clear, strategic vision and a plan for bringing actionable, innovative analytic solutions. Employee will be a thought partner and consult in a matrix-environment with Patient Services leaders across Client Services, Operations, Product, Innovation, Data and IT to drive timely, accurate and comprehensive resolution and outcomes. Contribute to developing scalable best practices and product offerings for Patient Services Analytics Team and other cross functional departments.Drive understanding of how Data and Analytics fit into broader programs and pursue a commitment to improving ROI for our clients by working closely with Patient Services team members to ensure that Data and Analytics accomplish our goals and support our partners, clients and patients.Develop and deliver effective and persuasive presentations demonstrating the value of our Data and Analytics offerings for client teams, business development, and internal partners.Define and uncover core insights and offerings from data and services that help achieve P&L goals.Collaborating with product owners to ensure solutions meet business needs.Collaborating with technical resources to identify and document technical requirements and constraints.Writing acceptance criteria and collaborating with QA team to ensure test plans address all requirements.Creating user experience deliverables including wireframes and navigation flows.Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.All other duties as assigned.Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.PEOPLE LEADERPeople leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: Responsible for and oversee their respective department.Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.EXPECTATIONS OF THE JOB:Travel (less than 25%)Hours (40 hours per week, 5 days of the week)The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.An individual in this position must be able to successfully perform the expectations listed above.
