This is a hybrid role in Perrysburg, Ohio. The Payroll & HR Operations Leader provides strategic and operational leadership for Payroll and HR Operations across the North America country group. This role is responsible for the day-to-day management, execution, and continuous improvement of HR operations, systems, and processes including payroll.  Acting as a subject matter expert and escalation point, the role partners closely with the HR Business Partners, HRIS, and external providers to drive operational excellence, workforce engagement, compliance, and continuous improvement.Responsibilities: HR & Payroll Operations LeadershipLead, coach, and develop a team of Payroll and HR Operations professionals supporting manufacturing facilities across the U.S. and Canada including Corporate functions.Direct and manage end‑to‑end payroll operations, ensuring accurate and timely processing of:Salaried and hourly payrollsUnion and contract payrollsShadow payrollExpatriate payExecutive compensationCanadian payrollOversee multiple pay cycles (weekly, bi‑weekly, semi‑monthly, monthly) and ensure all payroll deadlines and payment requirements are met.Serve as the senior payroll subject matter expert, providing escalation support for complex payroll, taxation, labor, and system issues.Ensure compliance with company pay policies, GAAP, and all federal, state, provincial, and tax regulations.Compliance, Governance & ControlsProvide expert guidance on payroll law, taxation, labor regulations, and accounting principles.Oversee U.S. and Canada year‑end processing, ensuring accurate and timely completion (W‑2s, T4/RL1s)Develop, document, implement, and routinely review payroll and HR operational controls, procedures, and quality assurance measures.Approve and release manual and off‑cycle payroll payments.Ensure payroll systems, inbound/outbound interfaces, earning/deduction codes, and GL mappings are properly configured and maintained.Oversee vendor and invoice management (e.g., Ceridian), ensuring accuracy and proper cost allocation.HR OperationsLead HR operations for AMN country group, ensuring accurate and timely processing of employee lifecycle events such as hires, transfers, promotions, leaves, terminations, and organizational changes.Oversee the management and prioritization of the relationship with GBS to ensure accuracy, efficiency and timeliness of tickets.Define and execute the systems and processes needed for employee experience technology strategy and the short- and long-term HR roadmap to attract, hire, develop, and grow talent.Identify opportunities to improve responsiveness and efficiency between HR and GBS.Maintain consistency, accuracy, and standardization across HR processes and practices.HR Systems & Dayforce Oversee daily support, maintenance, and optimization of Dayforce and related HR systems.Partner with the HRIS Analyst to manage system updates, testing, implementations, and ongoing enhancements.Identify opportunities to maximize system capabilities and reduce reliance on manual processes.Act as a liaison between HR, IT, and system stakeholders to ensure alignment and effective communication.Documentation, Policies & Process ImprovementLead the development, organization, and maintenance of HR documentation, including SOPs, process maps, and templates.Ensure documentation is current, accurate, and aligned with actual workflows.Support the review and update of HR policies in partnership with key stakeholders.Evaluate existing processes to identify inefficiencies and recommend improvements.Drive initiatives focused on operational excellence, compliance, and enhanced employee experience.Guide organization through transformational shifts, moving HR technology from operational delivery to strategic solutions that enable differentiation and operational excellence.Team Leadership & ExecutionContributing member of the AMN Human Resource teamLead, coach, and develop the Payroll Leader, HRIS Analyst and HR Operations Analyst.Assign and prioritize team workloads to ensure timely and accurate completion of tasksMonitor performance and provide ongoing feedback and development supportServe as the escalation point for complex operational issuesIdentify resource gaps and opportunities to improve team effectiveness and efficiency 
