The HVAC Regional Training Manager delivers sales, operational, and business training programs for Factory Direct store employees, Store Managers, Territory Managers, contractors, and dealers across the Southeast region (FL, GA, SC). This role focuses on building sales capability, improving operational excellence, and driving business results through effective training delivery, needs analysis, and program management. The position requires extensive travel between store locations and strong expertise in HVAC wholesale distribution sales and operations.KEY RESPONSIBILITIES:TRAINING DELIVERY & FACILITATION Deliver engaging sales and operational training to Territory Managers, Counter Sales Associates, contractors, dealers, and store personnel Train on product features, advantages, and benefits to enable effective selling of HVAC equipment with basic understanding of HVAC systems Facilitate Kitchen Table Sales training and emerging B2B/B2C sales methodologies for contractors Provide counter sales training focused on contractor engagement and increasing lines per order Deliver business training, operational procedures, and Cloud Suite Distribution (CSD) systems training Adapt facilitation approach based on audience needs using adult learning principlesTRAINING MANAGEMENT & ADMINISTRATION Manage all training through Litmos Learning Management System including enrollment, tracking, and completion verification Ensure training completion across all Factory Direct stores in the region Schedule and coordinate training sessions across multiple locations Monitor training effectiveness and impact on sales and operational metricsNEEDS ANALYSIS & PROGRAM IMPROVEMENT Conduct ongoing needs assessments by observing store operations and engaging with stakeholders Proactively identify training gaps that impact sales performance and operational efficiency Collaborate with Operations Directors, Store Managers, and Territory Managers to understand business challenges Develop and update training content when programs need enhancement Provide recommendations for new training initiatives based on identified needsSTAKEHOLDER COLLABORATION Partner with Factory Direct leadership to align training with business objectives Build credibility with Territory Managers, contractors, and store personnel as a trusted advisor Collaborate with Learning & Development team to share best practices Respond professionally to feedback and adjust training approaches accordingly TRAVEL & REGIONAL COVERAGE Travel extensively (65-75%) throughout the Southeast region to provide on-site training and support at Factory Direct locations Maintain flexibility to adjust schedule based on training needs, new store openings, and business priorities 
