Client Care Representative

Client Care Representative

03 Dec 2024
Oklahoma, Oklahoma city, 73101 Oklahoma city USA

Client Care Representative

The Office Administrator position is responsible for providing clerical, administrative, and other general office services in order to increase the efficiency of office functions. To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Collect and enter data into spreadsheets and company software.

Contacting past due accounts via email and phone call.

Perform checks of the accuracy of data in spreadsheets and software.

Answer work related correspondence.

Work on seasonal color proposal projects

Answering and returning calls to handle client requests (scheduling, billing requests, new client questions, general correspondence)

Diligently attends to details and pursues quality in accomplishing tasks.

Must have the ability to work independently without supervision.

Excellent interpersonal and customer service skills.

Must be able to prioritize to meet goals.

Good written and verbal communication skills.

Must be able to work as a team and independently.

Ability to concentrate on repetitive tasks for extended periods of time.

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

Preferred Education and Experience

Education: High school diploma or GED equivalent.

Experience: 1+ years’ experience in administrative role

Computer Skills: Basic Microsoft skills, adobe, and Google sheets; ability to use Google workspace tools

Additional Eligibility Qualifications

Must be able to accomplish any and all duties with little to no assistance.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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