Learn and understand all areas of our business so that you can be exceptional!
Answer all incoming phone calls on the first ring with positive, professional attitude
Follow-up on management's email correspondence until project completion
Respond to and resolve all inquiries quickly, accurately, and efficiently with
professionalism.
Suggest and offer company products each time a phone call is made, or an email is sent
Track and proactively do what is needed to make orders ship as expected
Track communication with clients and follow-up until project completion
Inspect all documents and artwork for accuracy in detail
Acquire client's approval on all artwork
Match orders to invoices and ensure any backordered items ship
Track commission payments to ensure they are timely and accurate
Maintain accurate files on daily basis
Work trade shows a minimum of three (3) times per year; each show requires one (1)
week out of town
Convert leads into solid orders and lasting customers
Use sales software to manage volume of work
Create and manipulate data using excel formulas to provide reports
Potential to travel within Oklahoma City Metro to work one-on-one with clients
Represent Real Time Products with a clean, professional appearance
Assist other departments as needed
