Collections Specialist

Collections Specialist

05 Jun 2024
Oklahoma, Oklahoma city, 73101 Oklahoma city USA

Collections Specialist

Description We are offering a contract to hire employment opportunity for a Collections Specialist in Oklahoma City, Oklahoma, United States. In this role, you will be responsible for managing and executing collection processes, maintaining customer retention, and providing excellent customer service. You will also be expected to use various software systems for accounting and data management.Responsibilities: Execute collection processes and strategies to recover owed amounts Maintain customer retention by addressing and resolving customer inquiries and concerns Utilize accounting software systems to maintain accurate records of collection efforts Use data management tools such as Accurint and IBM AS/400 for tracking and reporting Handle billing functions and ensure timely collection of payments Employ Microsoft Excel for data analysis and report generation Use Great Plains (GPAC) for financial management and reporting Provide excellent customer service to maintain positive relationships with customers Utilize your knowledge of credit processes to manage and resolve credit-related issues Collaborate with other members of the team to achieve collection targets. Requirements Proficiency in Accounting Software Systems Well-versed with Accurint Familiarity with Great Plains (GPAC) Experience with IBM AS/400 Advanced skills in Microsoft Excel Understanding of Billing Functions Knowledge of Collection Processes Previous experience as a Collector Solid understanding of Credit processes Strong Customer Service skills Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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  • Description Robert Half is in need of an ambitious and articulate Collections Specialist. This long-term contract / temporary to hire Collections Specialist position is available in the Oklahoma City, Oklahoma area. If you are actively looking for a new opportunity and want to continue building your career as a finance professional, apply today!

  • Summary The Material Management Team provides supply chain management to National Airspace System (NAS) customers. The teams of inventory managers administer support for over 22,407 operational National Stock Numbers (NSN) and 8,402 Facilities & Equipment NSN\'s. Also provide interagency supply chain support to the Department of Defense (DOD). Responsibilities The Logistics Management Specialist (IM) performs multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional. Acts as an individual contributor and/or member of a team and may perform some leadership functions for small projects/programs or other work activities. Applies experience and advanced knowledge applicable to build detailed and specialized skills in developing supply support plans for extremely complex and diverse NAS systems and equipment programs. Utilizes significant expertise and in-depth knowledge of inventory management to plan and direct all aspects of the logistics programs, including interagency. Participates in the development of supportability reviews for support of DOD and international support. Demonstrates considerable independence in planning time and helping the manager, project/program manager or other experience employee to plan and use assigned resources to accomplish projects/programs/work activities. May identify and request additional resources, as needed. Serves as advisor for supply support of material requiring special unique controls. Reviews, evaluates, and determines appropriate stock and repair levels using analytical tools such as repair level analysis and spares quantification, provided by provisioners and various LCSS/PMMS/PMSRS generated reports. Provides options and recommendations to other organizations, relative to conflicting requirements of highly visible and critical NAS systems/programs. Reviews and analyzes all supply support posture. Determines impact of supply support related requirements. Coordinates delays, identifies resolve or scheduled deliveries. Coordinates, plans, and exercises inventory management of NAS Operational Stock, NAS Supply Support (NSS) budgets, develops repair services contract/requirements. Develops long range budgets (3-5 years) and disbursement plans. Utilizes expertise and in-depth knowledge of assigned programs to evaluate and analyze those budget requirements and their impacts on critical sustained life programs. Assists in the formulation and development of overall long range logistics programs for interagency support that are most efficient and effective to meet their existing and future requirements. Established policies/procedures provide guidance for most assignments, but allow considerable discretion for employee to select the most appropriate approach(es) or recommend new approaches. Refers to the manager and other experienced employees problems that require their attention. May help them develop and recommend solutions. Also develops and/or recommends on local policies, agency and Aeronautical Center orders and directives, and implements adapting instructions for inventory management, provides authoritative interpretation and guidance to provisioners, equipment specialists, and other inventory management specialists on a specific situation and issue. Serves on inter-organizational committees to identify, analyze, and provide recommendation on critical supply support issues. Recommends and implements resolution of funding/budgetary problems, and coordinates resolution. Assists in formulating contract requirements. Performs Contract Officers Representative (COR) responsibilities for a wide range of NAS program contracts. May provide customer service through Service Orders or as Service Order manager. Contacts are typically internal and external, with regular contacts among major subdivisions and LOB\'s/SO\'s customers, and other external parties to share information about the FAA and explain the applications of policies and procedures. Communicates with field personnel, users of supply systems, HQ program managers, contractors, and technical specialist responsible for the various logistics support activities (i.e. maintenance, inventory management, distribution, engineering, and financial management). Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position at the FV-H (FG/GS-12) level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-G, (FG/GS 10-11) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. SPECIALIZED EXPERIENCE includes: Experience developing supply support plans for complex and diverse NAS Systems and equipment programs; reviewing, evaluating, and determining appropriate stock and repair levels using analytical tools such as repair level analysis and spares quantification; experience developing budgets and disbursement plans to include recommending and implementing resolutions of funding/budgetary problems; determining impact of supply support related requirements; Coordinating delays, identifying, resolving and scheduling deliveries; Analyzing data, preparing reports, and presenting information. Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of the announcement. Education See qualifications required. Information Regarding KSA’s: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and Selective Factor(s), if applicable, may be further evaluated on the Quality Ranking Factor (QRF), if applicable, and the KSA’s listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. NOTES: 1. Applicants must apply on-line to receive consideration for this vacancy announcement. 2. Some, none or all applicants may be interviewed. 3. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. 4. Position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: Pay & Benefits | Federal Aviation Administration (faa.gov) 6. Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com. 7. To confirm receipt of emailed documents please contact Jenny Hess at 405-954-3969. This is a bargaining unit position. This position is represented by AFGE 2282: Aero Center Consolidated. Links to Important Information: Locality Pay , COLA

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