The NCS Associate Specialist supports the implementation team through accurate data entry, verification and auditing. The NCS Associate Specialist partners with the NCS Specialist on numerous tasks including transferring payroll information, employee data verification, contacting various agencies to obtain pertinent information, and validation of key implementation steps to ensures accuracy and consistency during the implementation.RESPONSIBILITIES
Enters and verifies information in data sets through cross-referencing, cross-checking and data conversion tasks
Effectively manages multiple projects simultaneously, ensuring accurate data and that deadlines are met consistently
Easily adapts to internal process changes and stays up to date on product developments
Troubleshoots and collaborates with peers to answer complex questions as they arise
Attends and leads meetings as required
Submits sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards
Reviews specific items as required in client setup to ensure consistency and accuracy
Audits employee data to ensure consistency and accuracy
Provides feedback and recommendations to internal customers
Provides regular reporting to inform the department on completion status
Works under direct supervision
Responds to routine questions and problems within standards and guides
Follows established procedures to accomplish requirements of job
Seeks guidance from more experienced specialists on troubleshooting issues of moderate complexity
Provides a high level of customer service and timely response rates
Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook
Maintains regular attendance as required
Performs other duties as assigned
QualificationsEducation/Certification:
High School Diploma or equivalent
Experience:
Payroll or data entry experience
Skills/Abilities:
Excellent time management skills and ability to multi-task and prioritize work
Detail oriented and consistently delivers high-quality results
Skill in comparing data and identifying discrepancies in data
Skill in working cooperatively and effectively on a team.
Proficient in Excel, MS Office Suite, Outlook, and Web-based Platforms
Ability to work as part of a cross-functional team
Maintains professional appearance and calm demeanor
Ability to communicate effectively in both oral and written form
Strong organization and planning skills
Ability to perform job duties with moderate supervision
COMPETENCIES
Customer Focus: Builds strong customer relationships and delivers customer-centric solutions
Decision Quality: Makes good and timely decisions that keep the organization moving forward
Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives
Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc
