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Description We are in search of a Customer Service Representative to join our client's team in the Marketing/PR industry. This opportunity is for a short-term, temporary employment, and will be based onsite in the Beaverton, Oregon area. The role entails the execution of tasks such as managing customer interactions, maintaining accurate records, and supporting with outbound calls for lead qualification.Responsibilities: Undertake outbound calls to liaise with various business owners across the U.S. to coordinate approvals. Take proactive measures to monitor customer accounts and react appropriately. Utilize Microsoft Office Suites to manage and organize customer information. Use typing skills (45-60 WPM) to maintain customer databases and handle administrative tasks. Offer customer service through inbound and outbound calls.Requirements Must possess strong skills in customer service, capable of maintaining positive relationships with clients and ensuring their satisfaction. Must be proficient in handling both inbound and outbound calls, adept at managing high call volumes and providing timely responses. Should possess a typing speed of 45-60 WPM, ensuring swift and accurate data entry and communication. Proficiency in Microsoft Office Suites is essential, including Word, Excel, PowerPoint and Outlook. Experience in providing administrative assistance is required, including organizing schedules, managing correspondence and handling office procedures. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
