Job Summary:
This position is responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the assigned property.
Qualifications:
3+ Years of experience in the field
Ability to speak, read, and write English competently.
Ability to add, subtract and perform basic math functions accurately.
Possess a valid driver’s license, vehicle insurance, and have reliable transportation.
Proficiency in hand tools, plumbing, flooring, electrical knowledge, appliance repair, painting, drywall repair, general carpentry etc.
Be able to communicate effectively with supervisors, staff, residents, and vendors using critical thinking, interpersonal skills, problems solving, and independent judgement and actions.
Ability to work independently and with a team and demonstrate initiative by completing tasks without being reminded or told.
Ability to effectively prioritize job responsibilities and meet deadlines in an organized and efficient manner.
Provide exceptional customer service.
Key responsibilities and essential functions in order of importance:
Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, and more.
Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair, or replacement.
Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
Promptly communicate with maintenance leadership concerning all maintenance issues at the property.
Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
Participate in emergency on-call/after-hours maintenance assignments; adhering to established response times and addresses emergency issues appropriately.
Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
Maintain a professional demeanor and appearance at all times, promoting the same to entire team.
Other duties as assigned by management
Fortify holdings offers health and generous paid time off benefits for full time employees.
Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, martial status, veteran status, gender identity, or any other basis protected by local, state or federal law.
