This position oversees all FOH operations and staff. This position relies on stellar communication skills and a passionate dedication to hiring, training, supervising, and leading an effective body of FOH staff. The FOH Manager carries an in-depth knowledge of and passion for service/hospitality, beer, presentation of beverages and food, our brand history, events, and is able to convey this knowledge to others. Varying schedule to include weekends, evenings, holidays, and extended hours as business dictates.
Essential Functions:
Managerial
Hiring, training, and coaching FOH employees to become active members of our team
Overseeing FOH schedules in compliance with labor budgets.
Overseeing FOH inventory management
Monitoring and working to support FOH sales, labor costs, and Costs of Goods Sold (COGS)
Working with FOH staff to maximize efficiencies in service and Costs of Goods.
Responding to customer and employee complaints in a timely manner.
Planning/enacting corrective action for employees as appropriate
Ensuring compliance from all FOH employees with company policies
Adhering to and enforcing all applicable local, state, and federal alcohol laws, rules, regulations, and our responsibilities as a member of the OLCC Responsible Vendor Program
Overseeing all FOH performance reviews
Leading FOH meetings and pre-shifts, including food and beer education
Staffing festivals and events with both staff and external volunteers as needed
Overseeing the FOH during the Festival of Dark Arts
Overseeing maintenance of FOH equipment, including Point of Sale (POS) and FOH printer maintenance, and responding to issues as needed
General
Overseeing security of the building and its occupants, including verifying all doors, windows, and entrances are locked at the end of closing shifts
Possessing in-depth knowledge of our restaurant spaces and operations
Regularly working FOH shifts, and filling in for absent staff as needed
Ability to navigate and coach staff through scheduling, communication, and payroll app
Knowledge, Skills, Abilities, & Ideal Qualifications
Significant previous management experience in full service restaurant setting required, high volume experience preferred.
Must be 21 years of age or older
Valid Food Handlers card required (must be obtained within 30 days from first date of employment)
Valid OLCC Server’s Permit required (must be obtained by first day of training)
Cicerone Certified Beer Server Certification (or higher) required within 90 days of employment
Ability to read labels on chemicals
Knowledge of workplace and safety procedures (may be obtained upon hire)
Ability to communicate with patrons, purveyors, and coworkers in English
Basic math competency, including but not limited to addition, subtraction, multiplication, division, and computation of rates, ratios, and percentages
High-level proficiency with our Point of Sale and other relevant platforms (may be obtained during training)
Strong competency with Google Suite platforms
Other duties as assigned supervisor(s)
Application Deadline - 10-6-26
BENEFITS WE OFFER (varying eligibility criteria):
Health benefits, paid sick time, paid time off, paid holidays, profit sharing program, and paid volunteering
401(k) retirement plan with 4% employer match
Food/Beer/Merch perks and an annual keg
Free counseling, legal, & financial services through Employee Assistance Program
At Fort George Brewery we are and will remain an equal opportunity organization committed to diversity, equity, and inclusivity, and which actively opposes any sort of discrimination, harassment, bullying, inappropriate power dynamic, or retaliation, whether based on race, color, religion, sex, hair texture or style, pregnancy, national origin, sexual orientation, gender or gender identity, ancestry, age, medical condition, disability, handicap, genetic disposition, marital status, veteran status, or any other classification protected by law. This commitment applies to employment, collaboration, service, and any other professional interaction alike.
