ACCOUNT SPECIALIST
Clark Regional Wastewater District seeks an experienced Account Specialist to join their Customer Accounts Team. The Account Specialist is a customer-focused professional who provides excellent customer service and account management for District ratepayers. Exciting opportunity for an aspiring and experienced customer service professional at a local, growing utility that strategically invests in its employees.
The ideal candidate possesses the following competencies along with a desire to work in and serve their community:
Professional – Apply comprehensive knowledge of the principles and practices of customer service and utility billing
Communication – Clearly and concisely express yourself and effectively convey information, both orally and in writing
Collaborative – Develop and maintain professional relationships and work effectively with internal and external stakeholders from diverse backgrounds and with diverse interests
Critical & Analytical Thinking – Use logical thought processes to analyze information and draw evidence-based conclusions
Detail Oriented – maintain sustained attention to detail
Primary Responsibilities:
Provide professional service support to customers and stakeholders in varied situations and circumstances
Answer, research, and respond to customer requests for account information
Maintain accurate records to document funds received or paid on customer accounts
Manage one or more financial processes, e.g., utility billing, past due accounts, permits, cash receipts
Reconcile various accounts receivables subledgers to the general ledger
Establish and maintain professional, effective working relationships with team members, customers, and stakeholders
Salary range: $5,101 to $6,668 per month
Starting salary: $5,101 to $5,832 per month, depending on qualifications.
Comprehensive benefits include, but are not limited to:
PERS retirement
Paid family medical, dental, and vision
Paid vacation, sick leave and holidays
Long-term disability insurance
For more information, visit: www.crwwd.com/jobs.html .
The District is an equal opportunity employer. Positions remain open until filled.
Keywords: finance / government / public sector / utility / customer / service / receivable / payable / ledger / office / account / accountant / AR / AP / Springbrook / Tyler
