OverviewThe Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions will be the RAM’s responsibility as well. As a leader, the RAM will be required to give dynamic client presentations and updates. Salary Range: $77,770-111,100The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.Essential Functions:
Partnering, consulting, advocate, and communicating with key existing client management and internal stakeholders
Identifying, planning, and executing growth strategies and tactics for existing clients.
Assist in the retention/re-bid RFP process with current customers.
Support and assist operations with tracking and recording all escalations within our existing client base.
Account visitation with operations to identify additional opportunities.
Presenting information to the client during key meetings and reviews. Facilitate the QBR/CBR process with operations.
Facilitate internal growth through cross selling and expansion.
Possess knowledge of ABM full suite of services and capabilities to ensure we are enabling awareness to our customers.
Expected to meet and exceed fiscal quota.
Required Skills:
Ability to communicate and present effectively to all levels including executive.
Ability to present to groups.
Strong knowledge and experience in account management within the facilities services industry.
Successful track record in selling and/or growing large, complex accounts required.
Build relationships with existing clients to maintain present sales and to facilitate add-on business and services.
Represent Company at local or regional conferences or at National meetings and trade organizations.
Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area.
Proficient in Microsoft Office or related software
Knowledge of assigned territories
Minimum Requirements
Minimum of 5 years of relevant professional experience.
Bachelor’s degree preferred or equivalent level of professional experience.
Minimum of 4 years of major account experience.
Minimum of 2 years of experience in the services sector.
Ability to travel up to 50%
Benefit Information:ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)REQNUMBER: 99491All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
