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Position: Taproom Manager
Overview: Thunder Island Brewing Co is a high-volume destination brewery located in the heart of the Columbia River Gorge in Cascade Locks, Oregon. We proudly brew craft beer inspired by a love for outdoor adventures, with a nod to local history and a respect for all that the scenic Columbia River Gorge has to offer, while celebrating diversity and fostering an inclusive brewpub experience for all.
The Taproom Manager position must have a pulse on our day to day operations. During our peak season, you will be working 40-50 hours per week helping lead and support our team. In the winter, you will be working 30-40 hours per week with a focus on updating SOPs, refreshing, and taking much deserved time-off.
Who you are:
Passionate about hospitality and the guest experience
Strong work ethic with pride in your work
Enjoy working in a fast-paced, dynamic taproom atmosphere
Ability to work long hours with a flexible schedule
A strong leader with the desire and ability to teach others
Excited to get to know the locals and regulars
Self-driven learner with a passion for local craft beer & artisanal food
Positive attitude with the ability to work with grace under pressure
Job Details:
Duties may include but are not limited to
This position requires the Taproom Manager to be onsite Wednesday through Sunday to compliment our peak hours
Oversee service and day-to-day operations, including guest and staff relations via same day schedule management and table touches
Scheduling for FOH in a seasonal location (recognize where/when/how to support your team)
Holding staff accountable with coaching and counseling as needed
Oversee cash bank management including ensuring workable banks and daily deposit auditing
Perform continual on the job training surrounding new SOPs, new beer and food menu rollouts, specials, etc
Maintain high standards of hospitality and cultivate a staff culture to reflect that
Manage guest expectations and successfully handle concerns in the moment
Recognize ways to help improve taproom operations
Perform HR duties alongside GM and Chef including hiring, onboarding/training, conflict resolution, and ongoing education
Ensure accurate time recording and attendance for FOH employees
Foster a positive and fun work environment for all employees
Assist with managing community relations, including our Mug Club
Take point on quality control for food and beverages served daily
Experience:
2+ years in restaurant/taproom management or cumulative experience in restaurant or craft beer industry
Ability to to obtain Food Handlers Card and OLCC
Proficient in Google Workspace; experience with restaurant POS hardware/software and scheduling software
Craft Beer Knowledge and Education:
Possess a deep understanding of craft beer, including knowledge of beer styles, brewing processes, flavor profiles, and quality control measures.
Strong familiarity with industry trends, regulations, and the ability to train staff on beer knowledge and customer service are essential.
Preferred or willing to obtain: Certified Beer Server Certification through Cicerone
Work Environment Requirements
Physical strength and agility necessary with the ability to lift 50-100 lbs repeatedly
Work in a loud environment with basic safety accommodations
The ability to work on your feet for long periods of time (standing, walking, bending)
The ability to work a flexible schedule including a rotating schedule of early morning, late evening, and weekend work
Comfortable working indoors and outdoors, exposed to varying temperatures and weather conditions.
Compensation and Benefits
This is an Hourly, Full-Time Position
$25.00 - $27.00 per hour DOE
Paid Time Off & Paid Sick Time
Medical, Dental and Vision Insurance Benefits
Meal and Beverage benefits
How to Apply
Fill out an application, and send a resume and cover letter.