Job Summary: The Donation Coordinator's primary responsibility is to coordinate and direct the donation process for whole body donors. The Donation Coordinator will work closely with funeral homes, hospices, and donor families in coordinating care. A Donation Coordinator must possess natural empathy and sincerity to counsel grieving families. Essential Tasks:Answer and respond to all incoming donor referrals, calls and faxes.Counsel grieving families and assist them through the donation process.Input all donor information in company database, including all forms and charting.Work closely with funeral homes and hospices. Accountability:Frequently, the Donation Coordinator's decisions and actions strongly impact the company's revenue, operations, reputation, and/or customer satisfaction. Donation Coordinators follow routine procedures, established guidelines, or clearly stated standards, make few independent decisions, and perform work under close supervision. Knowledge and Skills:Efficiently utilize office machineryComplete tasks using computer software at an average to advanced skill levelProvide excellent customer service via all instruments of communicationComfortably interact with funeral homes, hospice programs, and hospitalsPrevious working experience in the medical field preferred Work Environment (includes, but is not limited to):Sitting for extended periods of time.Lifting up to 10 lbs.Speaking English clearly and fluently.Please respond to the attached questions. We will only consider resumes that include answers to these questions. Resumes submitted without responses will be automatically declined. Thank you!SATURDAY-TUESDAY 6AM-5PMMONDAY-THURSDAY 8AM-7PMPI254366872 Apply
