Summary: Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, WhatsApp, and Novi further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.Required Skills: Technical Program Manager Responsibilities:
Execute and implement numerous technical initiatives with various stakeholders including Engineering, Process, and Vendor
Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases
Develop and manage end-to-end project plans and ensure on-time delivery. Drive technical design discussions to develop solutions for a Cloud-based data platform
Use problem-solving skills to resolve large and complex business problems
Analyze complex support flows and provide recommendations for process, policy and product improvements
Track and analyze key operational data metrics to understand the support ecosystem and help determine where to focus optimization efforts
Work with cross-functional partners and vendors to improve the community support experience on our existing suite of products
Collaborate with regional teams to develop scalable solutions to support Meta's global outsourcing base
Develop project schedules based on product requirements, technical challenges, and business needs
Influence roadmaps and long-term strategy of the cross functional teams
Work with teams to set milestones, communicate project statuses, and identify potential setbacks
Manage cross-functional programs covering a range of products across all lines of the business
Drive internal process improvements across multiple teams and functions
Telecommuting from anywhere in the United States is permitted
Salary: $149,732 to $161,000.00 per year + bonus + equity + benefits. Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus or equity or sales incentives, if applicable. In addition to base salary, Meta offers benefits. Learn more about benefits at Meta at this link: https://www.metacareers.com/facebook-life/benefits
Minimum Qualifications: Minimum Qualifications:
Master’s degree in Computer Science, Computer Engineering, Information Systems, or related field and 24 months of experience in the job offered or in a computer-related occupation. Requires 24 months of experience in the following:
Technology program management focused on software experience in working on development infrastructure and tools
Software development processes and best practices
Project and issue tracking systems
Delivering tech programs or products from inception to delivery
User access profiling, requirements gathering, and defining engineering scope
Operating autonomously across multiple teams, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner
Fostering seamless cross-functional working relationships in medium to large organizations
Includes working with and communicating with multiple partner teams and cross-functional partners
Cloud (eg. AWS, Google Cloud) and data analytics technologies
Industry: InternetEqual Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
