Perform both technical and personnel aspects of group operationsPerforming work within the department or other areas as requiredAct as a technical resource, trainer, and troubleshooter to specific department, make recommendations for operational and/or technical improvementsCommunicate effectively within the groupCoach and develop direct reports, plan and monitor workflow, monitor data and support departmental MOSDemonstrate and strengthen leadership qualitiesResponsible for the direct management of the non-leadership employees in the departmentPerform both technical and personnel aspects of group operationsPerforming work within the department or other areas as requiredAct as a technical resource, trainer, and troubleshooter to specific department, make recommendations for operational and/or technical improvementsCommunicate effectively within the groupCoach and develop direct reports, plan and monitor workflow, monitor data and support departmental MOSDemonstrate and strengthen leadership qualitiesResponsible for the direct management of the non-leadership employees in the department
