Job DescriptionThis position is for our large software client. The Business Data Analyst primary responsibility will be to ensure the success of support process improvement efforts and help to build and establish project and program governance models. This position will be responsible to implement customers into the various cloud hyperscalers/environments. This position will also work on process improvements including documentation around NS2 Managed Cloud Delivery (MCD).
Good understanding of systems and how they are running
Knowledge of SAP systems or Oracle
Will generate reports on producing monthly SLA reports for customers using various tools such as ServiceNow, Excel, Word, and SharePoint
Assist the MCD Program Managers to implement portfolio, program and project management best practices
Communicate various report and project status, issues and risks timely to all stake holders, cross functional teams and managers
Help manage Change Control, Issues and Risks to ensure timely implementation of projects, to include carrying out risk assessments, identifying project roadblocks, and driving mitigations / solutions
Work as part of a cross-functional group to evolve the Project Management Methodologies and influence organizational process improvement
Contribute to development and maintenance of standards, processes, and best practices
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements
4+ years of experience in Business Analysis role that is Data focused or a Data Analysis role that has BA functions
Expert Excel background in creating pivot tables, Vlook ups, and macros
Experience generating data reports in SAP systems and/or Oracle Cloud system
Experience working in ServiceNow and knowing the system from the inside, not just as a user null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
