Associate Project Manager / Implementation Specialist

Associate Project Manager / Implementation Specialist

19 Sep 2024
Pennsylvania, Philadelphia, 19113 Philadelphia USA

Associate Project Manager / Implementation Specialist

The Opportunity

Do you want to take part in advancing scientific research by providing scientists with instant access to innovative research? Do you thrive in a remote work environment? If so, join us as a Remote Associate Project Manager and help in the project management of implementing mobile apps.

At ATIV Software, we provide tools for medical and scientific meetings to connect brilliant minds so they can drive breakthrough discoveries. As the primary contact for our clients, which are not-for-profit organizations, you will provide exceptional customer experiences and act as a liaison between clients and our Development Team. You will ensure success for thousands of conference attendees by guiding clients through the process of creating the platforms they need.

For more information about ATIV Software, visit www.ativsoftware.com

Why Work With Us?

-100% Remote: Enjoy the flexibility of working from home, whether from a cozy home office or a serene mountain top.

-Impactful Work: Help reduce paper waste and save trees while connecting scientists and doctors working on groundbreaking research.

-Innovative Environment: Be part of a high-tech company developing cutting-edge desktop and mobile technologies for major medical and scientific conferences.

Responsibilities

In this remote position, your tasks will include:

-Organizing and managing implementations, serving as a primary point of contact for stakeholders.

-Analyzing and interpreting clients’ challenges and objectives, consistently advocating for their best interests.

-Communicating effectively between clients and the project team, ensuring a clear understanding of needs and expectations.

-Building client relationships and driving client retention by showcasing relevant new features, anticipating future requirements, and maintaining regular communication.

-Assisting in QA testing to ensure the highest quality and helping clients shine.

-Maintaining meticulous account records to guarantee data accuracy.

-Cultivating strong client relationships to support marketing in highlighting success stories.

-Acting as a liaison between clients and development, sales, and marketing teams.

-Participating in various strategic projects, including system improvements, retention campaigns, and collaborative efforts with Marketing.

What We’re Looking For

-Passion for learning and mobile/virtual technologies.

-Ability to exceed expectations and empower clients to maximize our tools.

-A proactive attitude towards new challenges and discoveries.

-Commitment to delivering exceptional client success and valuing the flexible lifestyle enabled by remote work.

About Us

We are a high-tech company dedicated to developing advanced desktop and mobile technologies for the medical and scientific meetings industry. Our platform is loved by attendees and clients alike, making a significant environmental impact by reducing paper waste.

Benefits

-Full-time and 100% remote (this is not a contract position)

-Paid sick leave, paid vacation, paid holidays

-401K

-QSEHRA

-Entry level salary range $45,000 – $55,000 annually

-Casual, dynamic, and creative environment with a focus on learning and sharing

How to Apply

Applications submitted via the job board portal will not be reviewed. Instead, send the following to hr-application at ativsoftware dot com in a single email (incomplete entries will not be reviewed):

-Cover letter as email body

Include in the cover letter:

-A spreadsheet formula: How would you combine the content from cell A2 and cell B2 in Excel and ensure there are no extra spaces at the end?

-Which job board did you find us on?

-Linkedin Profile URL

-Degree and GPA

-Attach resume in PDF format only

Optionally include:

-Sample of your writing skills in PDF format or link to web page

-Letter of recommendation from a past or current employer

Equal Opportunity

ATIV Software is committed to equal employment opportunity and equity throughout all levels of the organization, and we welcome and encourage diversity in the workplace.

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