NJ-Penn Logistics is looking for a Customer Service Associate
We have an immediate opening:
Our Distribution Company is looking for a skilled problem solver to join our team as a Customer Service Associate. We need an enthusiastic individual who can listen to our customers issues and then offer them a unique and solution to each problem. The successful candidate will also have typing skills, an analytical mind, attention to detail and a passion for precision. We are looking for a long term employee who wants to grow within our industry.
Responsibilities and Duties include but not limited to:
Answering incoming calls regarding billing issues, product and service delivery problems as well as general client questions.
Responsible for maintaining a high level of professionalism with all customers and working to establish a positive rapport with every caller.
Update customer information in the data base after each call.
Data return entry and scanning for our customers.
Qualifications:
1 yr. Customer Service experience
Knowledge of Microsoft Office, (Excel, Word and Outlook)
Training will be provided on our Circulation System
If this sounds like something you would like to do, send your resume to mward@nj-penn.com.
Please note there is not public transportation to our Industrial Park and the closet drop is over 2 miles away, so the right candidate will need a valid drivers licence and working vehicle.
