After Hours Telephone Triage Nurse

After Hours Telephone Triage Nurse

07 Mar 2025
Pennsylvania, Philadelphia, 19113 Philadelphia USA

After Hours Telephone Triage Nurse

Reference #: 1014252

SHIFT:Evening (United States of America)Seeking Breakthrough MakersChildren's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.CHOP's Commitment to Diversity, Equity, and InclusionCHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.A Brief Overview

Children's Hospital of Philadelphia is seeking a part time After Hours Telephone Triage Nurse. The shift will be dependent upon the operational need. Preferred experience with pediatrics and Barton Schmitt Telephone Triage protocols.Practices at the level of a competent to proficient practitioner of nursing. The nurse at this level demonstrates competence in Telehealth nursing. In addition, demonstrates clinical leadership skills through contribution to standards of care and unit goals. Serves as a role model for other staff and a preceptor for new employees and participates in endeavors to increase nursing knowledge. The nurse must demonstrate competence in caring for patients with a wide variety of health issues. He/She assists the Manager with administrative issues which affect the clinical practices within the office as well as comply with the administrative policies and clinical protocols as outlined in policy and procedure manual. Administratively responsible to the Manager and Ambulatory Nursing Director for nursing practice issues.What you will do

Nursing Practice

Follows the Nursing Process and to deliver safe telephone triage care: assessment, planning, implementation and evaluation

Collects and synthesizes complex assessment data and uses critical thinking skills to best determine most appropriate protocol and disposition

Develops a plan of care

Communicates and collaborates with families/caregivers on plan of care and ensures understanding and compliance

Documentation reflects all aspects of telephone encounters

Collaborates with the PCP and other healthcare providers as necessary.

Professionalism/Leadership

Role models appearance and behaviors that promote a positive image of Nursing.

Role models how to interact with parents/patients and colleagues with respect and dignity.

Role models professionalism and teamwork

Facilitates and promotes change in the unit environment.

Leads unit improvements and measures outcomes.

Assures that staff incorporates professional standards of practice and regulatory requirements into nursing care provided.

Follows hospital policies regarding HIPPA and privacy as applicable to the home office

Research

Reads, analyzes and synthesizes nursing and other scholarly articles and research studies; shares knowledge with unit staff in a formal format.

With assistance applies research findings to clinical practice.

Seeks opportunities to participate in research studies or answer simple research question.

Learning

Identifies learning needs of self and others and assists in the development of a learning plan.

Applies education and training from departmental in-services and external sources to enhance Nursing practice.

Assist in developing and utilizes patient education materials relevant to patient population

Participates in development/ presentation of staff ducation programs geared to meet unit and select departmental needs.

Demonstrates health care informatics competency in order to manage patient care

Information literacy, including the effective use of the intranet and internet to find electronic resources for patient care, nursing practice and evidence-based decision-making;

Information management skills, including the effective use of the electronic health record and clinical information systems, the ability to collect clinical data using quality tools and the ability to discuss, evaluate and analyze outcome data presented in charts and tables.

Resource Management

Participates in promoting quality, efficient and cost effective care.

Monitors own usage of supplies and equipment/identify opportunities for improvement and makes recommendations.

Manages own time to accomplish direct/indirect care in a cost efficient manner.Education Qualifications

Technical Diploma Nursing Required

Bachelor's Degree Nursing PreferredExperience Qualifications

At least five (5) years registered nursing experience Required

Pediatric Experience PreferredSkills and Abilities

Computer Competency (Required proficiency)

Basic use of a computer (mouse, keyboard, printer, USB ports). (Required proficiency)

Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype). (Required proficiency)

Web browsing, intranet search, document access. (Required proficiency)

Use of shared network file space. (Required proficiency)

Navigation and use of clinical communication systems. (Required proficiency)

Determines the nature and extent of clinical information needed and uses the appropriate technology to access it. (Required proficiency)

Accesses needed information effectively and efficiently. (Required proficiency)

Evaluates information and its sources critically and appropriately incorporates it into clinical practice. (Required proficiency)

Evaluates outcomes of the use of information. (Required proficiency)

Information Management Literacy (Required proficiency)

Navigation of the electronic health record system. (Required proficiency)

Ability to locate and review specific patient data in various clinical information systems. (Required proficiency)

Effectively uses clinical decision support tools. (Required proficiency)

Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems. (Required proficiency)

Ability to collect clinical data using quality improvement tools. (Required proficiency)Licenses and Certifications

Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required and

Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - Required andTo carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.EEO / VEVRAA Federal Contractor | Tobacco StatementChildren's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gend

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