Description This role is for someone who excels at explaining intricate technical information to the non-technical user. We want to hear from you if you are a driven individual who is most productive in an active and positive environment. Robert Half has a Desktop Support Technician role with a company in the Education - University industry that may be the position for you, if you match these qualities. The ideal candidate for this position is motivated and has effective problem-solving abilities. This Desktop Support Analyst role is long-term contract / temporary in nature and is located in the Philadelphia, Pennsylvania, area.PART TIME - 30 HOURS A WEEK! ONSITE! TUESDAY-SATURDAY, 11am-7pm Major responsibilities:
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Interface regularly and effectively with ticket submitters
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
Coordinate hardware repairs with the appropriate vendors
Settle computer problems, and offer suggestions on appropriate action/solutions
Provide computer desktop support in accordance with established policies and procedures
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
PART TIME - 30 HOURS A WEEK! ONSITE! TUESDAY-SATURDAY, 11am-7pm Requirements PART TIME - 30 HOURS A WEEK! ONSITE! TUESDAY-SATURDAY, 11am-7pm
Excellent customer service!
Projectors experience
DSP experience
Deep understanding of Zoom
Microsoft experience
Dell Technologies experience
Desktop support or related experience
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
PART TIME - 30 HOURS A WEEK! ONSITE! TUESDAY-SATURDAY, 11am-7pm Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
