Vacancy expired!
Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.Job DescriptionResponsible for product management activities for a program or product group, or for a major market segment or vertical market. Leads team of specialists and managers to achieve product and team objectives and keeps leadership team informed of key developments and issues. Provides leadership and direction for team which may include multiple functional areas. Develops and implements strategy for functional area(s). May have responsibility for developing and managing budget. Employees at all levels are expect to:- Understand our Operating Principles; make them the guidelines for how you do your job- Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services- Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences- Win as a team-make big things happen by working together and being open to new ideas- Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to dobetter for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what's right for each other, our customers, investors and our communitiesCore Responsibilities- Directs, establishes, maintains, and plans the overall policies and goals for a product management department.- Sets new product strategy for program or product group.- Applies expertise in state-of-the-art product technologies and is relied on by top management to serve as a proxy for the market.- Defines, develops, and implements standard operational frameworks for products.- Coordinates with sales and marketing to assess client and industry needs and identifies possible solutions to meet those needs.- Accountable for profit and loss or budgetary management of assigned products.- Develops business cases and supporting documentation.- Oversees development of assigned new products and services and ensures customer’s needs are met. Provides product support and documentation and develops of product materials.- Manages lifecycle of new products and services.- Demonstrates excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations and to strategy.- Consistent exercise of independent judgment and discretion in matters of significance.- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.- Other duties and responsibilities as assigned.Education Level- Bachelors Degree or EquivalentField of Study- BusinessCertifications-Years of Experience- Generally requires 10 years related experienceComplianceComcast is an EEO/AA/Drug Free Workplace.DisclaimerThe above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualificationsComcast is an EOE/Veterans/Disabled/LGBT employer
