Reference #: 1010566
SHIFT:Day (United States of America)Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.CHOP's Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.About the Job
The Director of Supply Chain Logistics is responsible for the management and support of site-based operations including inventory management, par management, supply, and package delivery, receiving, linen and mail operations. The Director of Supply Chain Logistics will establish and enforce operational processes and policies required for all operations and will support organizational efforts around patient safety, value analysis, customer experience, peripheral support services. Lead staff, and promote best practices through daily operations, inventory control, process improvements, analytics, and developing a culture of learning and excellence. Implement and maintain key performance indicators (KPIs) supporting quality of service, labor management, and continuous improvement. Establish methodologies for progressive improvement based on data and outcomes. Champions best practices and technology enhancements that operationalize efficiency or financial stewardship opportunities. Builds professional and effective relationships with Supply Chain colleagues, senior management, clinical and operational leaders, suppliers, and process partners. Provides oversight of all equipment disposition for capital projects. Mentors and coaches direct reports to promote staff development and ensure that departmental objectives are met with regard to customer service and best practices. Fosters and builds a collaborative team within and across functional lines to achieve excellent and consistent performance. Assists in the hiring, training and education, evaluation, discipline and/or discharge of assigned staff within the Supply Chain Departments assigned. In alignment with the AVP of Logistics, manages the 3rd party distribution agreement, billing, and daily operations.What you will do
Strategy
Implements the strategic priorities relative to the Logistics Team as defined by Supply Chain Executive team at the assigned site. Works with AVP of Logistics to develop strategies specific to logistics operations.
Communicates the vision and priorities of the department within SC and to stakeholders.
Establishes metrics and goals to track progress of annual initiatives.
Serves as the Supply Chain Safety leader. On a rotational basis, manages the daily safety huddle and reports out on CHOP Daily Operations Huddle. Covers weekly on-call rotation to coordinate and respond to emergency events or operational issues and respond to leadership concerns.
Keeps abreast of industry best practices related to healthcare SC business practices, specifically inventory and logistics management.
Personal, Team & Strategic Growth
Facilitates development and achievement of professional and personal goals for supply chain staff and self. Enables employee development and growth by building out individual skills, knowledge, and experience to ensure team members can effective y help each other and maximize the team's collective ability to advance defined objectives.
Establishes and implements supply chain best practices. Defines policies and establishes benchmarks to compare across healthcare and industry.
Effectively recruits, orients, develops and retains a talented and diverse workforce in supply chain.
Partners with Human Resources to ensure all correct interpretation/implementation and application of Hospital Policies and Collective Bargaining Agreement.
Models CHOP's Care values. Holds self and others accountable for living these values.
Budget Formulation/Management
In collaboration with the AVP of Logistics, is responsible for forecasting, developing, and managing SC Logistics departmental budget to targeted expense for assigned site. Budgetary responsibility exceeds 2 million dollars.
Plans for and implements new business development or CHOP expansion.
Inventory Control
Responsible for implementing best practices to manage medical and surgical supplies in perpetual and non-perpetual environments, utilizing data for informed decisions on inventory usage and levels.
Ensures inventory adjustments are investigated and reconciled within ERP system
Ensures appropriateness and accuracy of inventory levels to avoid waste, obsolescence, loss due to expiration and to manage associated freight expenses.
Establishes departmental metrics and sponsors implementation of process improvements to positively impact the accuracy of inventory and the efficiency of operations.
Confers with Internal Audit to access and modify inventory practices to improve accuracy.
Materials Distribution Department
Manages the 3rd party distribution supplier at the assigned site to meet the established performance metrics, assuring the accurate and efficient distribution of supplies and equipment across the assigned site. Works with AVP of Logistics to establish annual performance metrics for the 3rd party supplier to optimize the contractual relationship. Ensures cleanliness of all supply locations according to regulations and CHOP policy.
Ensures the department is delivering service that meets clinical expectations for patient quality care and safety, in alignment with departmental administrative and fiscal goals.
Linen Services
Responsible and accountable to manage the Lines Services team at assigned site to achieve established performance metrics. Responsible for managing linen expenses at assigned site
Ensures the department is delivering service that meets clinical expectations for patient quality care and safety, as well as ensuring the department meets all administrative fiscal goals and responsibilities.
Enforces industry trends related to linen, textiles and related laundry and infection control practices
Can serve as SME for linen and textile decisions
Manages the laundry services supplier at the assigned site to meet the established performance metrics. Works with AVP of Logistics to establish annual performance metrics for the laundry services supplier to optimize the contractual relationship.
Facilitates development and achievement of professional and personal goals for supply chain staff and self. Enables employee development and growth by building out individual skills, knowledge, and experience to ensure team members can effectively help each other and maximize the team's collective ability to advance defined objectives.
Mailroom
Responsible and accountable to manage the Mailroom team at assigned site to achieve established performance metrics.
Ensures optimal efficiency for internal mail distribution and postage expenses.
Patient Equipment and Sleep Surface Management
Responsible t
