Philadelphia Museum of Art Human Resource Manager / Talent Acquisition Job Description: At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. The Human Resource Manager - Talent Acquisition will lead our efforts to attract, recruit, and retain top talent. The role requires a strategic thinker with a passion for innovative recruiting strategies and a deep understanding of the entire recruiting process. This position will work closely with HR leadership and department heads to align our recruitment strategies with our organizational goals. The Human Resource Manager will also be responsible for performance management, training and development, policy implementation and compliance and may assist in other areas of HR including, but not limited to, employee relations, on/offboarding, grievance hearings, CBA negotiations, and assisting with audits. Position Status: Full-Time, Exempt Supervisor: Director of Human Resources (DHR) Updated: April 16, 2024 Essential Functions, Qualifications and Skills Talent Acquisition -
Work with PMA leadership in collaborate with the HR Team to continue the development, implementation, and assessment of effective strategies in recruitment and retention of a diverse workforce.
Work with the HR team to plan and conduct a comprehensive onboarding experience for new employees.
Manage full cycle recruiting processes to meet the various staffing goals across all levels within multiple business units. Create and implement Employment Marketing Strategies to attract passive and active candidates.
Develop company policies for talent benchmarking, talent assessment, and interviewing.
Review and analyze business unit data to understand trends and recommend solutions to improve performance, retention, and employee experience.
Work with hiring managers and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria.
Develop strong relationships and partner with hiring managers, business leaders, and HR.
Maximize the effectiveness of recruiting plans and processes.
Regular follow up with the respective hiring managers and candidates to ensure timeliness of recruitment process.
Actively participate in all staffing related activities and engage in cross-functional projects.
Develop and implement search strategy that includes vendor selection process and performance metrics for all searches. Vendor management and candidate negotiations.
Conduct interviews of potential candidates, demonstrating the ability to anticipate hiring manager preferences through high interview-to-offer ratios.
Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine-tuning standard processes for recruiting that fits within the company's mission to deliver the highest quality results to the customer.
Stay informed of trends and innovative recruiting techniques in order to be competitive in state-of-the-art recruiting practices.
Collaborate with HR and legal teams to ensure compliance with labor laws, regulations, and company policies.
Employee Relations –
Investigate and resolve employee complaints, grievances, and disputes in accordance with company policies and applicable labor laws and make appropriate recommendations for resolution.
Assist with performance management process including reviewing, tracking, and compiling performance evaluations, disciplinary actions, and performance improvement plans. Support the performance feedback process to ensure a comprehensive, transparent, and effective process.
Labor Relations -
Serve as contact for labor unions, representing the organization in collective bargaining negotiations, grievance proceedings, and arbitration hearings.
Provide guidance and support to management and supervisors on labor relations issues, including but not limited to contract interpretation, disciplinary actions, and dispute resolution.
Meet with and maintain relationships with union representatives. Participate in the Labor Management Committee and other meetings between management and union representatives.
Stay informed about changes in labor laws and regulations, proactively advising management on potential impacts to the organization.
Maintain knowledge of current labor and employee relations trends, legal decisions, and statutory changes and conduct research necessary to support contract administration, negotiations, and employee relations.
Prepare for and assist management in dealing with potential labor disputes, strikes, work stoppages and other concerted activity, including advising on appropriate course of action involving satisfactory resolution of disputes and employee concerns.
Work with HR management to develop, implement, and lead internal training programs such as skills training for managers, regulatory and compliance training, etc.
Participate in internal museum committees as required.
Ensure employee files and records in the museum’s Human Resources Information System (HRIS) are accurately maintained.
Review and propose benefits, wellness, and safety policies and procedures.
Participate and assist in the day-to-day activities of the HR department as needed.
Perform other related duties as assigned.
As needed -
Partner with Benefits Associate and Human Resource Associate to ensure a seamless leave process is being followed.
Collaborate with HR and legal teams to ensure compliance with labor laws, regulations, and company policies.
Develop and deliver training programs on employee relations topics for managers, supervisors, and employees.
Develop solutions and programs to enhance employee engagement, professional development, and employee retention.
Oversee the exit interview process, collect exit data and report regularly with recommendations.
Your background and experience include:
Bachelor’s degree in Human Resources or Labor Relations preferred.
Minimum five (5) years of experience in Human Resources with progressively more responsibility and exposure to multiple areas of HR competencies.
Experience working in a union environment required.
Experience leading contract administration and managing the grievance and arbitration process.
Experience with contract negotiations.
Experience handling complex employee relations issues.
Prior involvement with joint labor-management committees is preferred.
Thorough knowledge of effective employment practices and laws.
Excellent communication skills and the ability to establish credibility and rapport with employees of all levels.
Strong customer service orientation.
Excellent analytical and problem-solving skills, including negotiation and conflict-resolution skills.
Proficient with Microsoft Office Suite or related software.
Proficient with or the ability to quickly learn the museum’s HRIS. Experience with ADP Workforce Now preferred.
Highly organized. Able to set priorities, manage time effectively, delegate where needed, and complete multiple assignments on time with a high attention to detail.
Ability to maintain confidential information, be professional and tactful in all situations.
Experience with performance management and disciplinary activities.
Ability to manage multiple complex projects and priorities concurrently.
Ability to incorporate creative approaches to projects by taking initiative and working independently with minimal training and guidance.
Must be able to work collaboratively within a team and across departments.
Position and Compensation Details
The minimum salary for this position is $80,000.
This position is full-time, exempt, and 35 hours per week.
This position reports to the Director of Human Resources.
Physical requirements:
Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus.
Ability to move items up to 10 pounds.
COVID-19 vaccination required.
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Institutional Requirements
Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum, and protects and enhances its reputation and standing within the community of museums.
Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences.
Maintains confidentiality.
Adheres to all museum protocols, procedures, rules, and policies.
Application Timeline
Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.
What We Offer
Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:
Free general admission to the museum for you and your immediate family
Discounted guest tickets for admission
Discounts on gift memberships
Special staff tours and presentations from our curatorial and conservation teams
Discounts at the museum restaurant, museum cafés, and museum retail and online stores
We offer a comprehensive benefits package for employees including:
Medical, dental, and vision benefits
Fully paid short-term disability insurance, long-term disability insurance, and life insurance
Health savings or flexible spending account program
Retirement savings program with museum match
Paid vacation, personal days, sick days, and holidays
Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.
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