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Company Description
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Job Description:
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Location:
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Reference #: 5000754452906
This position works closely with the Store Manager to coordinate the work activities of team members including training on company, client and store operating policies and programs as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in absence of store manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.
Key Areas of Responsibility:
Leads the work activities of department team members, PT and Temporary including:
Ensures shelves and other displays are stocked, restocked and maintained according to company standards.
Ensures markups or markdowns are taken according to company directives.
Greets and assists customers with inquiries and purchases utilizing cash register to process payments and refunds and resolves escalated customer issues.
Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures are followed including cash, checks, and credit/debit cards.
Coordinates the work activities of team members including conducting training for new employees. Ensures that the team members understand and follow Corporate and store policies and procedures.
Receives and verifies orders and complete store reports
May be a key holder and responsible for opening and/or closing the store.
Understands and processes website orders including picking merchandise and shipping orders.
Maintains neat and clean store and work areas.
May assist other team members with completing the work of the department.
Performs other duties as assigned.
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As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer\'s service needs and refer to other service or technical departments for follow up as needed.
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The Clinical Transformation Manager will collaborate with Enterprise Monitoring as a Service customers and the internal Philips teams to develop long term roadmaps focused on clinical transformation within the facility(ies). In this role you will be charged with ensuring opportunities are identified, that KPIs are determined and measured (at baseline and throughout projects), and communicating overall clinical plans and status with key stakeholders (internal and external) throughout the lifetime of the contract.
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Join Accenture and help transform leading public service organizations. The sheer scale of our capabilities and client engagements, and the way we collaborate, operate, and deliver value, provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.
