Representative, Client Service

Representative, Client Service

01 Nov 2024
Pennsylvania, Pittsburgh, 15201 Pittsburgh USA

Representative, Client Service

Reference #: 60308

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We are seeking a future team member for the role of Representative, Client Service to join our MBS (Mortgage-Backed Securities) Administration team. This role is a hybrid work schedule (3 days a week in office) located out of our Pittsburgh, PA office.

In this role, you will make an impact in the following ways:

Provides quality support to clients with a portfolio of Mortgage-Backed Securities transactions processes' by investigating errors in client accounts and statements, while routing issues that cannot be addressed at point of contact to appropriate team

Checks for incoming wires, sets up cash swings and reconciles funds for moderately complex transactions and processes

Downloads investor reports in order to process monthly distributions and input billing information for processing

Resolves any overdraft and uninvested cash items

Assists others on the team when needed, including on ad hoc projects

Reviews daily open items to ensure proper follow-up and closure

To be successful in this role, we're seeking the following:

Bachelor's degree or the equivalent

1 - 2 years of work experience

At BNY, our culture speaks for itself. Here's a few of our awards:

America's Most Innovative Companies, Fortune, 2024

World's Most Admired Companies, Fortune 2024

Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024

"Most Just Companies", Just Capital and CNBC, 2024

Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024

Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

#LIHybridBNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.

Minorities/Females/Individuals With Disabilities/Protected Veterans.

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