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Revenue Field Office Clerk Seasonal Tax Service Positions (Greentree Office)PrintApplyRevenue Field Office Clerk Seasonal Tax Service Positions (Greentree Office)Salary$14.25 HourlyLocationAllegheny County, PAJob TypeNon-Civil Service Seasonal Full-TimeDepartmentDepartment of RevenueJob NumberN-2020-75946Closing11/30/2020 11:59 PM EasternJob Code00008Bargaining UnitA7Pay GroupST02Bureau/Division Code185210Bureau/DivisionBureau of Enforcement and Taxpayer Assistance, Greentree OfficeWorksite Address11 Parkway Center, Suite 175CityPittsburgh, PAZip Code15220Contact NameCollette RebuckContact Phone717-787-6250Contact Emailcorebuck@pa.govDescription
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THE POSITIONTheDepartment of Revenueis seeking enthusiastic individuals with good customer service skills who enjoy working with the public! Put your experience, knowledge, and skills to use while working in a fast-paced environment providing assistance to others. Training will be provided to the ideal candidate to be successful in this position. This job is perfect for an individual looking to break into Commonwealth employment.WORK SCHEDULE:Monday through Friday (7.5 hours a day)8:30 AM - 5:00 PMLunch Period: 1 HourSchedule is subject to change based upon operational needDESCRIPTION OF WORKThis position will provide assistance to the public in the completion of Personal Income Tax returns and schedules, and Property Tax/Rent Rebate Claims.The expectations for the ideal candidate to fill this position are:Be able to answer telephones and assist callers
Have excellent customer service skills working directly with the public
Be organized and an effective communicator, both verbally and in writing
Proficiently navigate telephone and computer applications, as well as general office equipment
Be able to perform arithmetic calculations
Have an excellent work ethic and ability to develop and maintain effective working relationships
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYAbility to understand and follow instructions provided orally and in tax booklets, rebate claim instructions and reference guides, and accurately communicate that information to the public; the ability to file and retrieve information on a personal computer; and the ability to keep categorical log records on such information as the amount, type, or disposition of resources.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.Health & WellnessWe offer a comprehensive benefits package, including health coverage, vision, dental, and wellness programs.Work/Life BalanceWe understand that there is more to life than work – and we want you to enjoy it!For most positions, we offer paid vacation days, paid sick days, military leave, as well as paid time off for most major U.S. holidays. Alternate work schedules and telecommuting arrangements are available for certain positions.Career DevelopmentWe want to help you grow and see your goals become a reality! Supervisors and human resource staff are available to help employees create a plan to develop skills for their current jobs or prepare for the next step in their careers. Employees can easily transfer between positions or agencies to expand knowledge and pursue new challenges while retaining leave and benefits. Additionally, there are a variety of programs available to help get you where you need to be.Other RewardsCommonwealth employees enjoy many other rewards, including opportunities for recognition, workplace charitable giving, and even special employee-only discounts.For more information about benefits, health and wellness, work-life balance, career development, and other rewards go towww.employment.pa.govand click on the benefits box.Eligibility rules apply.01This position is for the Greentree Field Office location at 11 Parkway Center, Suite 175, Pittsburgh, PA. Are you willing and able to work at this location?Yes
No
02Are you interested in a temporary position with an anticipated end date approximately 4-6 months after the start date (date may be subject to earlier end based upon operational need)?Yes
No
Required QuestionAgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Websitehttp://www.employment.pa.gov
