As the Director of Sales & Marketing at Hawar Resort by Mantis, you will play a pivotal role in strengthening the resort’s positioning as a distinctive eco-luxury island destination in Bahrain and the wider GCC market. You will lead the development and execution of strategic sales and marketing initiatives that showcase the resort’s unique combination of luxury, sustainability, nature, adventure, and authentic island experiences.You will focus on expanding the resort’s customer base, identifying new business opportunities, developing key partnerships, and driving demand across priority market segments to support revenue growth and the continued commercial success of Hawar Resort by Mantis.What is in it for you:Engage in conservation efforts and help preserve wildlife.Enjoy sustainable adventures with exclusive rewards.Celebrate locality and heritage in a vibrant community.Advance your career with global development opportunities.Drive change through impactful social initiatives.Collaborate with a passionate, innovative team.Key Responsibilities:Sales Strategy and Execution: Develop and implement comprehensive sales strategies to achieve revenue targets, identify new business opportunities to expand the customer base, and maintain strong relationships with key clients and stakeholders. Additionally, monitor market trends and competitor activities to adjust strategies accordingly.Marketing and Branding: Oversee the creation and execution of marketing campaigns to promote the resort, enhance the brand's visibility and reputation through various channels, including social media, email marketing, and partnerships, and develop and manage the marketing budget, ensuring effective allocation of resources.Team Leadership: Lead and mentor the sales and marketing team, fostering a collaborative and results-driven environment, set clear objectives and performance metrics for the team, and conduct regular performance reviews while providing ongoing training and development.Customer Relationship Management: Ensure exceptional customer service and satisfaction at all touchpoints, implement and manage CRM systems to track customer interactions and feedback, and develop strategies to enhance guest loyalty and repeat businessEvent Management: Coordinate and oversee events, conferences, and promotions at the resort, and collaborate with other departments to ensure successful execution of events.Reporting and Analysis: Prepare regular reports on sales and marketing performance, including analysis of key metrics, present findings and recommendations to senior management, and use data-driven insights to refine strategies and improve outcomes.
