We're looking for a Technical Program Manager (internally known as Technical Product Delivery Manager — someone who sits at the intersection of engineering and delivery, and who gets a genuine kick out of making complex technical programs happen, and delivering sophisticated technical products.This role requires someone who understands ML and AI systems at a fundamental level, with proven experience delivering complex API-based products.What You'll Be DoingDelivery OwnershipTake full ownership of on-time, in-scope delivery outcomes across your area of responsibilityProactively manage programs of work, identify risks and dependencies early, and keep commitments on trackBe the Product Owner for your development team — write clear user stories, run sprint ceremonies, and keep things movingRequirements & AnalysisWork closely with Product Managers and technical leads to translate product requirements into clear, actionable technical requirementsAsk the right questions — a lot of them — before committing to a directionSynthesise competing priorities and inputs into practical delivery decisions grounded in dataStakeholder ManagementManage the boundary between agreed scope and incoming ad hoc requests — confidently and constructivelyKeep stakeholders informed on progress, risks, and dates without surprisesNavigate the tension between product and engineering with resilience and good judgmentProcess & ImprovementContribute to team-wide process improvement — we're actively building out our ways of working and we want someone who'll bring ideas to the tableHelp shape templates, rituals, and delivery frameworks as the team scales
